Social media monitoring really took off about five years ago with many companies hiring chief listening officers to bring the social media discussions into the boardroom. The job description was simple: monitor all forms of social media to see what the buzz was about the company and pass on any complaints, product ideas, or tips to various departments within the organization. However, as we get ready to turn the corner to 2015, some believe a CLO is too passive to be effective.
Aug 24, 2012
More rumblings are coming out of News Corp. regarding the split of its media and entertainment businesses. Chief digital officer Jon Miller is stepping down from his position.