Widen Enterprises, a premedia and software as a service provider, announced the release of its Summer Update. Features of the version 5.2 update include Live Chat Support, which provides users of the Media Collective with real-time live support through chat and screen sharing during regular business hours. The upgrade also provides the ability of administrators to access, create, and edit metadata fields and map XMP/IPTC/EXIF data on files to metadata fields. Users can search the text within PDF, Microsoft Word, PowerPoint and Excel files. Other features include the ability to upload files to DAM via designated email addresses.