Open Text Introduces Unified Livelink ECM Platform; Completes Rollout of Email Management Solutions

Apr 22, 2005

Open Text Corporation, a provider of enterprise content management (ECM) software, has introduced the Livelink ECM Platform and has announced that it is completing rollout of its advanced email management software as part of its Livelink ECM Solutions.

The Livelink ECM Platform is a secure, integrated framework that combines a shared content repository with user, content, and process services in a service-oriented architecture (SOA). The Livelink ECM Platform marks the completion of Open Text's integration of Livelink with the content archive from IXOS Software, which Open Text acquired last year. This integration within the service-oriented architecture announced last fall, allows Open Text to offer a shared platform for multiple solutions, universal access to enterprise content, a common user experience, and simplified maintenance and administration.

With the platform as a foundation, customers can deploy a range of Open Text ECM solutions, as their needs evolve. These solutions include collaboration, document and content management, compliance, email and records management, ERP integration, and archiving and storage management. This also applies to solutions Open Text offers to meet the specific needs of industries such as government, pharmaceuticals, financial services, energy and others.

Announced in November, Open Text's services-oriented architecture is intended to provide a layer of software "services" that link corporate applications to repositories of information, no matter where it resides. The architecture is being built entirely in Java and includes native support for SOAP-based Web services. Services include: collaboration services to support person-to-person interaction; content services to provide a single point of access to all content; business process services to automate processes around content; and a user directory service for a single point of user management and single sign-on for applications.

Open Text has also announced that it is completing rollout of its advanced email management software as part of its Livelink ECM Solutions. The solutions include an integrated platform combining email archiving, records management, and search capabilities. Open Text first announced its plans for email management solutions late last year. The solutions include three email management offerings designed to meet the varying needs of content users--from basic email archiving, to more sophisticated solutions that enable email management for regulatory compliance or legal discovery. Designed to work with Lotus Notes and Microsoft Exchange, the solutions combine key components, including: classification, indexing, and search; integration with records management capabilities and the ability to address specific legal, policy, and compliance requirements; archiving capabilities; and integration with storage systems.