Mzinga and ISM Partner in Providing Social CRM Solutions

Mar 15, 2012

Mzinga, Inc. and ISM, Inc. have entered into a partnership to deliver customer-centric solutions by combining Mzinga's OmniSocial platform and ISM's social CRM (customer relationship management) offerings. This partnership aims to help organizations receive market and client feedback, communicate with clients, and increase customer satisfaction within online communities.

Mzinga is an enterprise-class social intelligence solutions, services, and analytics provider. ISM advises organizations on planning and implementing customer relationship management (CRM) and social CRM initiatives.