New business analytics technologies available from Jive Software, Inc. enable businesses to measure the reach, reaction, and influence of their work, and use predictive analysis to anticipate customer behavior, including loyalty, likelihood to buy, and predict customer churn.
Jive's new analytics tools span three key areas within social business. Jive Resonata enables businesses to obtain community insight. Impact Metrics allows individuals and departments to measure the impact of their business communications on their key constituents. Business Foresight for departments to improve productivity and revenue through better corporate alignment