Interwoven Introduces Solution to Automate Customer Experience Management

Apr 07, 2006


Interwoven, Inc., provider of Enterprise Content Management (ECM) solutions for business, has introduced the Interwoven Customer Experience Solution, designed to enable enterprises to automate the Customer Experience Management process--from the creation of customer-facing content to the publishing of this content across all customer touchpoints including the Web, mobile devices, contact centers, email, retail stores, printed collateral, television advertisements, and more.

The new Interwoven Customer Experience Solution provides enterprises with an offering for the management of content from creation to publishing including: Web Content Management and Publishing; Digital Asset Management; Content Distribution and Provisioning; Content Intelligence and Metadata services; Document Management; and new on-demand print and wireless publishing capabilities.