InQuira Teams with Serena Software

Oct 26, 2007

InQuira, Inc., a provider of integrated software applications for intelligent search, knowledge management, analytics, and user experience, announced that Serena Software, an independent software company, will be implementing the InQuira Customer Experience Platform to power its search and knowledge management (KM) initiatives. Serena is leveraging InQuira Information Manager in an attempt to enhance its knowledge base, and InQuira Intelligent Search to make the knowledge base accessible by both support professionals and customers using Serena's web self-service capabilities.