IBM has announced that KMD, IT provider to the Denmark government, and the National Library of the Netherlands, have adopted IBM's digital content management technology. The new egovernment solutions are designed to enable them to increase productivity, streamline operations, and gain a faster return on their information. IBM's content management software is aimed at helping customers digitize and manage all forms of information in an effort to respond faster to market demands, tap into new markets, and ultimately increase their bottom line. According to IT industry analyst firms, support for egovernment solutions is on the rise. Gartner Group estimates that IT spending in the U.S. state and local government marketplace alone is expected to exceed
$56 billion by 2005. KMD chose IBM's e-infrastructure technology, including Content Manager, DB2 and WebSphere MQ software as well as an IBM eServer zSeries solution, to power its nationwide egovernment offering for the Denmark government. Government employees will be able to gain access to documentation including tax statements, health care claims, unemployment records, and building permits from their desktops. This process will relieve the local government offices of storing unnecessary paper and keep citizen records updated by the minute, in an effort to offer better customer service. The government also hopes to increase operational efficiencies by 30 percent, and reduce unnecessary paper costs. The National Library of The Netherlands recently implemented IBM's content management technology to digitally preserve millions of historical and recent documents including books, periodicals, and scientific papers, which can be managed and retrieved in the new system, built to scale up to over 500 terabytes. The IBM content management solution is based on Content Manager, WebSphere Application Serve,r and Tivoli storage management software. IBM disk and tape storage products and an IBM eServer pSeries solution were implemented by IBM Global Services.