Agreement To Extend Livelink To Greater China And Korea

Dec 10, 2002


Open Text Corporation, provider of Livelink, collaboration and knowledge management software for the global enterprise, said it intends to enter new markets in Asia through an agreement with CDC Software, the software unit of chinadotcom corporation. A letter of intent has been signed, and the final agreement is being put in place. The agreement will allow the companies to deliver Livelink solutions in mainland China, Hong Kong, Taiwan and Korea. For Open Text, the agreement will represent a major new opportunity to reach into key growth markets in Asia. Hong Kong-based CDC Software is a provider and developer of integrated enterprise solutions in Greater China, with some 400 multi-national corporations and local corporate customers, and over 1,000 installations across the Greater China region. Customers include major multi-nationals, such as Microsoft (China), AC Nielsen, Swire Beverages, Shangri La Hotels and Resorts, as well as large domestic companies such as Shenzhen Airlines, Legend Computer and Carrefour. Open Text and CDC Software will pool their capabilities in order to more effectively address the growing demand for collaboration and knowledge management solutions in Asia. Market research company, International Data Corporation (IDC) estimates spending on knowledge management services in the Asia-Pacific market, excluding Japan, will be worth US$1.9 billion by 2005 with a compound annual growth rate on services spending of 124.9 percent between 2000 and 2005. CDC Software will offer services and support for the implementation of Livelink-based solutions including training, technical support and help desk staff support. CDC Software will also be able to localize Livelink for each of the key target markets. Open Text's regional operations will provide all the necessary technical mentoring, including second and third level support services to round out a comprehensive product and service offering to the market. Open Text established its Asia-Pacific headquarters in Australia three years ago, and has grown in the region by serving customers directly and through partners. Livelink customers in Asia Pacific include Sinclair Knight Merz, Hutchison Properties, Hong Kong International Terminals, Melbourne Water, MTR Corporation, Cerebos and Ion-Global, an ebusiness integrator and business unit of chinadotcom.

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