Almost everyone speaks at least one language but that does not make everyone a language expert. It is quite sensible to recognize that fact. In the same vein, all translators are multilingual people but not all multilingual people are professional translators. This may sound obvious for anyone working in or with the language services industry. However, it remains important to point out what makes professional linguists and translators valuable resources and how they power content effectiveness to a large extent. Essentially they all make a difference because they are different - or more different than some people may think - in the way they help walk in the shoes of customers. In other words they help shape the customer experience that must be delivered around the world.
May 05, 2014
If you work in the digital content industry, you probably rely on dozens of tools to get your job done. As the list of available tools of the trade grows, it becomes more important to differentiate between the products that get the job done and the products that are identifying the trends impacting the industry and making sure that—to paraphrase hockey player Wayne Gretzky—they skate not to where the puck is, but to where it is going.
Here at EContent, we turned to our inboxes, to our coverage, and to our contributors to find out what those trendsetting products are in 2014. We looked across the spectrum, but we were especially heartened to see the number of tools aiming to help publishers deal with data, manage the total web experience, and find new ways to monetize content.
We hope that you find these tools as interesting and as potentially helpful as we do!
—Theresa Cramer, Editor
(Image courtesy of Shutterstock.)