A year ago I would have said that the XML-based RSS protocol is still way too geeky for mainstream users, but RSS is catching on at a remarkable rate. The question is, how will content companies profit from its popularity?
By Steve Smith
- March 2005 Issue
Posted Mar 22, 2005
Singapore, long a central shipping hub for the distribution of physical goods throughout Asia, now wants to be Asia's hub for the distribution of digital goods, as well. To realize that goal, and to cash in on its telecommunications infrastructure investments, the Singapore government has formed a trade association called the Infocomm Development Authority of Singapore (IDA).
By Mark Fritz
- March 2005 Issue
Posted Mar 21, 2005
In the fee-based info world, this has been borne out by the increasing problem of information overload and the savvy content user’s preference for packaged content offerings that simplify the job at hand. The fact is that information is not a one-size-fits-all proposition. Different users have different needs and, importantly, different sized organizations have different budgets for that information. OneSource Information Services, long known for its high-end business information product, Business Browser, has moved into the small to medium business information strata with the introduction of OneSource Express.
Much of the impetus for examining CMS usability has come from systems users themselves, but as customer cries grow louder, vendors are examining the very meaning of usability. In this first of two articles, I’ll offer a general introduction to the problem of CMS usability with a focus on contributor interfaces.
By Tony Byrne
- March 2005 Issue
Posted Mar 17, 2005
Because the confusion of archiving and compliance is enough to defeat the most determined of executives, a group has come together to offer best practices and resources for companies struggling with email and IM compliance: the Electronic Communications Compliance Council, or TE3C. While the name may not roll off the tongue, it suggests the council’s approach to compliance action—take it slow.
As automotive entertainment and information options grow from your basic AM/FM radio and CD player to include GPS devices, backseat DVD players, satellite TV and radio, and even hard drives, the industry is on the lookout for content that appeals to drivers and passengers. With this potential for a near-captive audience at stake, the automotive market has just started to heat up.
Financial services—among the most regulated companies in the world—lag behind most other industries in implementing CMS, but those that are doing so are reaping benefits.
Legitimate email marketers have turned a wary eye towards a new proposal gaining momentum at the Federal Trade Commission that would award hard-cash bounties to ordinary citizens who help arrest the bane of email marketing today: spam.
Napster, KaZaA, and Gnutella have fuelled consumers’ passion for downloading and swapping MP3 music files—and BitTorrent and eDonkey are doing the same for video. Now, a handful of upstart vendors are poised to move peer-to-peer (P2P) file-sharing applications from the wired Internet to the wireless space to create an anywhere, anytime network for content creation and distribution.
Open source isn’t for everybody, but for a growing number of organizatons, taking the open road can lead to a customized CM solution.
It has taken nearly a decade for the vast majority of Web content to prove the old mantra that media money always follows the eyeballs, but it won’t take that long for Web logs to find reliable business models.
WiFi access has been cropping up in some unexpected places lately. While access at airports and other hubs of activity is useful, if not terribly surprising, WiFi is slowly making its way to more off-beat locales. New York has made Bryant Park and other public areas WiFi-enabled; Starbucks and retailers around the country provide access while you sip your latte, grab a burger, or make copies. The latest on the WiFi roadmap is the city of Tempe, Arizona. And you better believe that the state the Grand Canyon calls home is doing WiFi in a big way.
Revenue leakage, insufficient marketing, and inadequate mobile operator business infrastructure rank high among the issues holding back the development of mobile commerce in Europe, according to a September survey of major mobile content providers. The Mobile Content Providers Confidence Study, conducted by Qpass, a U.S.-based provider of mobile commerce software solutions, revealed that 85% of mobile content providers believe operators are “constrained by poor or inadequate systems for mobile commerce.” Moreover, 70% of content providers deemed this situation “unacceptable.”
The EContent team suggests some sites, projects, and resources that—while outside the scope of the EContent 100 list—are well worth taking a closer look at.
Companies are opting for elearning over more traditional learning due to the increasing mobility of the workforce, the need to save on training costs, greater acceptance of Web-based training, and better interoperability of system.
Mobile content was once considered mass market and low value, so primitive DRM solutions sufficed. Today, the distribution of rich multimedia content and an increasing amount of sensitive corporate content mandates a much more stringent approach to mobile DRM.
Over the last three years, mergers and acquisitions have become de rigueur in the ECM market as major players in the space strive to broaden the definition of enterprise content management, especially through the addition of digital asset capabilities. In 2001, Bulldog Group—a Canadian company that specialized in DAM—was acquired by Documentum. Interwoven signed an agreement in June of 2003 to acquire MediaBin. Less than two months later, in August of 2003, Stellent followed suit and purchased DAM vendor Ancept. Then in August of this year, Open Text announced its acquisition of Artesia Technologies.
"More, More, More, How Do You Like it?" Who knew that Andrea True’s disco lyrics would presage today’s digital information dichotomy? When you really need to know, quantity without quality just won’t do. Anybody using a search engine realizes that, unless you get a perfect hit on page one, too many results are a very bad thing. And if you are a researcher, the seemingly endless resources of the Web seem swell until you actually have to pull a needle of data out of a haystack of results.
Matrix Semiconductor, Inc. has introduced a low-cost, write-once flash memory chip called Matrix 3-D Memory (3DM) that could create an important new content delivery platform for devices such as cell phones, PDAs, and media players equipped with a memory card slot.
Founded in 1848, The Associated Press has long been considered a venerable news institution with considerable authority, clout, and expertise. With its announcement of Electronic AP (eAP) last October, add cutting-edge to the list.
The overriding goal of implementing CM, CRM, KM, BPM, and collaboration technologies is to make enterprise employees operate more efficiently, but sometimes in spite of all these databases and information repositories and graphical front-ends, business needs to get done with good old-fashioned, one-to-one human communication. But do how do you make the connection? Somewhere in the organization is someone who has an answer, if only you knew who that person is or even how to look for him/her. The answer may lie in a growing niche market known as Expert Locator software.
Ah, the coveted 18-24 year-old voter. Every election year, the public is assaulted with statistics on the apathy of youth, and experts and political pundits debate how to get the demographic registered and voting. MTV and Rock the Vote want to make it cool to vote, and, this election year, they have the very specific goal of getting 20 million 18-24 year olds to the voting booths.
For the first time in years, Hollywood’s online ad spending is up, and the backrooms of Sunset Boulevard eateries are abuzz with producers talking about the Internet. Hollywood has timidly started to embrace the online world once again. Will it be for real this time? And if so, how is Hollywood seeking to get the most bang for its online content buck?
Metadata is not going away, and there is no one simple solution to how to add metadata and maximize its value. So let’s take a look at some of the basic issues around adding metadata to unstructured content and explore a range of approaches that various groups and software vendors are trying.
By Tom Reamy
- October 2004 Issue
Posted Oct 15, 2004
The FCC has mandated that all television stations be capable of broadcasting HDTV by 2006, but that isn’t the date that the Electronic Frontier Foundation is counting down to. Instead, it’s July 1, 2005—the day that the FCC’s broadcast flag mandate takes effect.
In the world of politics, voters are taking advantage of the Web to track the progress of their favorite candidates, monitor what the other side is up to, and support causes they believe in.
So it goes in business intelligence circles, where how a company receives and processes critical business information can mean the difference between a firm that is recording its financial ledgers in black ink or red. Perhaps that explains why Reuters Business Insight pegs the business intelligence marketplace at $35 billion in 2004, and says it is growing at a seven-percent annual clip.
LaserFiche thinks it has weapons in its arsenal that police departments throughout the country can use to better fight terrorism…but not the kind you might first imagine. The
An ever-increasing number of digital libraries are cropping up to fill very specific niches and offer visitors access to documents and materials that the public library has simply not been able to.
Setting up the technology for major events means creating the infrastructure equivalent of a temporary city. At the Democratic National Convention held in Boston’s Fleet Center July 26-29, more than a year of planning culminated with Verizon, the main contractor, employing 200 people for several months to install 4,000 miles of cabling to support convention organizers, the real-time econtent requirements of the media, and the massive security operations.
While their spelling would make your English teacher cringe, the brevity and simplicity of SMS (Short Message Service) messages can’t be be denied. Long the rage in Europe and Asia, SMS is exploding in the U.S. As it takes off, companies of all types are exploring how to use SMS as a content delivery mechanism, a marketing tool, and a platform for internal communications.
As spam, adware, and other abuses of the Internet become evermore prevalent, the need to have a meaningful way in which end users can report this abuse has grown exponentially, not to mention network administrators’ need to have an automated system to facilitate these complaints. This is the problem that George Davey, network administrator at Des Moines University, has set out to solve through the development of a new protocol, dubbed the Iowa Internet Abuse Logging Protocol (IIALP).
The ability of wireless networks to reach virtually any point on the planet makes mobile communications one of the most important and challenging frontiers for the enterprise. To be successful, organizations must absorb mobility into their way of doing business. This fundamental transformation demands new methods—and a new mindset.
About.com, an online source for original consumer advice and information, has announced agreements with editorial brands to provide select content across the health, auto, technology, and travel channels on the About.com network.
Posted Sep 10, 2004
News Technologies LLC has introduced the latest member of its TriggerNews family dubbed TriggerNews PL Multi-Brand. The product, announced in late August, builds on the company’s premise that information consumers need meaningful ways to bypass the information overload problem presented by the open Web and publishers need to get content to them in more targeted ways.
Picture this. You’re going to visit relatives across the country; to amuse yourself on the journey you take a few movies and favorite TV shows, a couple of audio books, a few thousand of your favorite songs, and an inordinate number of new photos to show your family when you arrive. So what did you have to cram in your carry-on? Nothing more than a slim Portable Media Center (PMC) that takes up about as much room as a couple of CD cases.
Newspapers grew out of local communities’ need to communicate, for the most part, the more mundane aspects of life, but over time, the newspaper’s role shifted from community service tool to expertise and entertainment vehicle. The Northwest Voice has gleaned a lot of press for being one of the first print and Web newspapers to be produced almost completely by voluntary contributions, in its case, from the people living in the northwest part of the Bakersfield, CA community it serves.
Increasing complaints by new media firms that big-name media companies are blocking their access to content has prompted EU Competition Commissioner Mario Monti to launch an investigation. Speaking before an audience of telecommunications and entertainment companies in Brussels, Monti said his office would open an inquiry later this year into the provision of content—music, films, and sports—over the Internet for such services as video-on-demand (VoD).
Disagreement in understanding can make a big difference in the end result of an IT project. In a discussion involving data, the terms content management, digital asset management, enterprise content management, and even enterprise resources management may be bandied about almost interchangeably. In business, things can get tricky surprisingly fast if the meaning of certain terms isn’t clear to everyone.
It would seem that traditional publishers have much to teach other types of organizations about the digital content mantra: Create once, use many. And what better way to use a CMS than to channel content into multiple outlets, allowing an initial expense to yield multiple revenue streams. But in reality, are traditional media companies deploying content management systems?
Trials of a national identity card system in the United Kingdom are producing some mixed results as well as some protests from privacy advocates, but will likely get more testing as well as continued support from government officials, according to industry analysts.
The Adobe PDF has become the de facto standard for distributing documents on the Web. Yet the story can’t simply end there, can it? Surely technology must find a way for digital publishing to evolve, and, in fact, there are a number of competing and complementary technologies on the market that push the digital delivery methodology well beyond the elementary PDF.
Ever wish that you could know the temperature outside without having to read any numbers? Are you the type of person who can’t resist going online every five minutes to check the price of your Ebay auction or your stock portfolio? Well a company called Ambient Devices is designing with you in mind.
When Doyal Bryant recently took over as CEO of Market Central, Inc., a CRM portal company, he realized that he’d inherited a diamond in the rough. This particular gem was an “intent-based” deductive search engine that was “just sitting there” within the company languishing, according to Bryant. Just released to the general market, this gem has been dubbed SourceWare Search, and with the release, he’s anxious to see if it shines. The company has begun selling licenses and believes the product will appeal to both the commercial and enterprise markets.
Ofcom, the regulatory agency for the U.K. communications industries, has proposed a universal content tagging system, according to a consultation document on their Web site. Although this is still very much at the preliminary stage, one of the goals of the proposal is to provide a way to label content that might be offensive or inappropriate, ostensibly to protect young people using electronic media.
It’s enterprise everything these days. With the exception of gadgets, start big and get bigger seems to be the American way. But Macromedia took a different approach with its products from the start. It focused first on the single user with a need to create an attractive site. Then, with its Contribute product, Macromedia stepped up its offerings to teams and small businesses that wanted to more easily create and update site content. A few weeks ago, the company officially tossed its hat into the enterprise ring with the introduction of its Macromedia Web Publishing System. As much a strategy as a solution, the System combines new versions of Contribute and FlashPaper with Studio MX 2004, and adds Macromedia Contribute Publishing Services to unify and empower the suite to scale up to meet the needs of organization-wide deployments.
Scholarly research has come a long way since the days of poring over stacks at the library, and search engine companies are beginning to explore the particular opportunities within academic research. The Massachusetts Institute of Technology, one of the most venerated American institutes of higher learning, made its own foray into the search market with DSpace, a joint project with Hewlett-Packard that was first launched in 2002. DSpace is open-source software designed to assist colleges and universities in creating, managing, and maintaining digital repositories. There are currently about 125 schools using this software, but no tool existed that enabled searching across repositories instead of just within them. Enter Google into DSpace.
In an effort to release wireless’ potential, the the New Media Institute (NMI) has launched a Mobile Media Consortium to foster collaborative relationships with mobile-minded companies.
By Mark Fritz
- June 2004 Issue
Posted Jun 21, 2004
In March 2004, representatives from 48 leading non-profit medical and scientific societies and publishers announced their commitment to providing free access and distribution of published research findings.
By Sandy Serva
- June 2004 Issue
Posted Jun 11, 2004
In these days of random hacking and other senseless acts of computer violence, how do you give the people the information they need to do their jobs wherever they are doing them, without saddling them with long delays or sacrificing computer security?