Features

Managing content and measuring results have been two distinct domains. Increasingly, the two are converging, as site publishers and marketers seek to take action based on measurable results.
By - October 2007 Issue, Posted Oct 02, 2007
Companies are only as good as the content they deliver, so it pays to go past thinking globally and start structuring content that can play as well in Pakistan and Paris as it does in Peoria.
By - October 2007 Issue, Posted Oct 02, 2007
Customer relationship management and content management have traveled parallel paths inside the enterprise. Though the two systems have a great deal in common, they rarely interacted, until now.
By - October 2007 Issue, Posted Oct 02, 2007
As companies seek to create stickier, more interactive online experiences, they look to Web 2.0 approaches, creating new CM challenges.
By - October 2007 Issue, Posted Oct 02, 2007
Insights into the difficult process of ECM purchase and implementation from industry experts.
By - October 2007 Issue, Posted Oct 02, 2007
While the internet and its contents are more accessible now than ever before, search tools remain somewhat archaic by comparison. One company tackling the problem, Collarity, Inc. was founded in 2005 by CEO Levy Cohen as a response to typical search frustrations.
By - October 2007 Issue, Posted Sep 28, 2007
There was a lot of buzz online since last spring about The Secret Diary of Steven Jobs, a blog that contains the musings of an individual openly portraying Apple’s chief executive.
By - October 2007 Issue, Posted Sep 28, 2007
Firms offering large scale search capabilities were on the prowl for online advertisers earlier in the year as Google acquired Double Click, Yahoo! purchased Right Media, Microsoft bought AdECN, and AOL acquired Tacoda. At press time, all of these deals were expected to close by the end of the summer.
By - October 2007 Issue, Posted Sep 25, 2007
To keep a portal from being more than just a pretty face, it is essential to untangle this confusing market and examine portal functionality as it relates to different projects.
By - September 2007 Issue, Posted Sep 11, 2007
Print plagiarism used to be considered an occupational hazard for scholars and writers. However, with the advent of the internet, plagiarizing someone else’s original work requires less heavy lifting than ever. Luckily, the digital environment can make spotting poached pieces easier too.
By - September 2007 Issue, Posted Sep 04, 2007
The digitization of content, from print to video to audio and beyond, has major implications for corporations and consumers. Never has content been more flexible and accessible, and never has the threat of misuse of copyright been greater. Yet despite the ever-shifting shape of copyright problems, solutions are emerging to help users comply.
By - September 2007 Issue, Posted Aug 28, 2007
The problem in Boston was not the number of violent crimes (which had indeed been rising), but the “code of silence and lack of cooperation” from the community, according to Boston Police Department (BPD) spokesperson Elaine Driscoll. Boston has had a Crime Stoppers tip line in place for a decade, but use had dwindled and a new commissioner—Ed Davis, who took the helm in December 2006—needed ideas.
By - September 2007 Issue, Posted Aug 28, 2007
Right now, searching for an image relies on text, whether in the name of the image or somewhere in a description, which means the searcher is dependent on how an image is labeled. Search engines cannot “see” an image and report back based on description.
By - September 2007 Issue, Posted Aug 24, 2007
It wasn’t all that long ago that, if you wanted to purchase an item online, you needed at least a credit card or a checking account to complete the transaction. Not so any longer. With the latest online payment solution developed by BSG Clearing Solutions, dubbed Bill2Phone, all you’ll need is a telephone. Or, more accurately, a telephone bill.
By - September 2007 Issue, Posted Aug 24, 2007
Activism has stepped off the soapbox and moved online. The IFAW is only one of the latest activist organizations to turn to the blogosphere to raise awareness.
By - September 2007 Issue, Posted Aug 21, 2007
The rise of interactive Web 2.0 technologies has changed user expectations relating to the immediacy and accessibility of content in context. Nearly every day there’s a press release touting a new tool or site that allows users to customize, modify, and mash up traditional forms of media to suit a specific function or need. And nowhere have the ramifications been felt more than in the traditional print publishing industry. Publishing isn't just a two-way street, though; content is coming and going in every direction and publishers are racing to keep up.
By - July/August 2007 Issue, Posted Jul 31, 2007
While some speculate that the web unearths more news sources than ever before, research into the actual sources of online news point to a virtual duopoly of wire agency news sources, which some media analysts find alarming. Is the marked decline in original reporting a threat to the business model of online news sites or a necessary part of their financial survival?
By - July/August 2007 Issue, Posted Jul 27, 2007
Wikipedia is well-known as one of the most extensive global web-based collaboration projects. However, the über-wiki is being made available for purchase on disc as well as for download and offline use. Released this spring, Wikipedia Version 0.5 is a compact disc collection of 2,000 articles pulled from the English Wikipedia.
By - July/August 2007 Issue, Posted Jul 27, 2007
The second provision of the Digital Millennium Copyright Act (DMCA) of 1998 gave service providers a “safe harbor” from copyright infringement if they removed the alleged infringing content from their websites at the request of the copyright owner. However, content-filtering technology has evolved since Congress passed the DMCA, which may in turn affect how the law is interpreted and enforced. Thus, despite an increasingly blurry line between who is responsible for removing content, the courts have begun to send a message to service providers: Now you have technology available to help avoid infringement, so you need to take a more proactive role in filtering copyrighted content.
By - Posted Jul 24, 2007
That old stalwart, email, and some Web 2.0 upstarts like wikis and blogs, are supposed to make us more productive and collaborative. However, organizations must consider how to get all digital communication and collaboration tools to conform to business best practices and legal requirements.
By - July/August 2007 Issue, Posted Jul 20, 2007
News aggregation is a beleaguered market that has become increasingly consolidated and beset by free news portals. However, with its acquisition of NewsEdge from the Thomson Corporation, Acquire Media believes it can sharpen this product with its technological edge, and hone it into a leading targeted real-time news tool.
By - July/August 2007 Issue, Posted Jul 17, 2007
The Internet Governance Project (IGP) has worked since 2004 to advance the discussion of global internet governance. Its work took a public turn in May when the IGP released a proposal to decentralize authority over domain-name system (DNS) authority.
By - July/August 2007 Issue, Posted Jul 09, 2007
Recognizing the need of publishers and other purveyors of print including authors themselves to make the “transition” into digital media, O’Reilly Media convened the first ever Tools of Change for Publishing or TOC Conference in San Jose, California, June 18-20.
By - Posted Jun 29, 2007
For its part, the information industry has been abuzz with talk of how technology can be used to disseminate information rapidly and efficiently to contained environments like college campuses in the event of an emergency. Companies across the industry are taking this opportunity to promote concepts such as collaboration, mobile, and search as solutions to these very topical concerns.
By - June 2007 Issue, Posted Jun 01, 2007
In the days of the dot-com bubble, many people believed that web content management (WCM) was just a hype-induced fad that would never become more than just “document management for the web.” But WCM technology has bounced back from the dot-com bust, underwriting thousands of vendors around the world. Those vendors are growing, which means that people are buying. WCM is back.
By - June 2007 Issue, Posted Jun 01, 2007
While the use of video in corporate environments for webcasting earnings calls and the like is taking off, and vodcasting—or video distributed via RSS—has gained some traction in the entertainment space, vodcasting in the enterprise has yet to realize widespread adoption. What is holding it back?
By - June 2007 Issue, Posted May 29, 2007
A one-year global initiative may prove to be not only a vital step in developing a vaccine for avian flu and other viruses but also a revolutionary scientific method. A research team with members from the University of California, San Diego and the University of Hawaii, along with people in Japan, Korea, and China, will use bioinformatics, grid computing, and networking infrastructure to understand the molecular structure of the virus.
By - June 2007 Issue, Posted May 29, 2007
Investors never stray very far from their favorite source of financial news. Whether it comes in over the internet, their BlackBerries, or even old-fashioned newspapers, getting business information from Bangladesh to Boston before it becomes old news is a big business in its own right.
By - June 2007 Issue, Posted May 21, 2007
Video search solutions have begun to emerge. The latest is a new product from Gemstar-TV Guide, which enables users to effectively search, browse, and watch clips from American Idol or any of their favorite television shows or movies.
By - June 2007 Issue, Posted May 15, 2007
In the beginning, there was text search and we had some keywords and a title and it was good. Then we came to expect full-text search. Now, the content that people want to find—inside and outside the enterprise—has grown to include audio and video, and search technologies are struggling to keep up with expectations.
By - June 2007 Issue, Posted May 15, 2007
Not all that long ago, content flowed one way. These days, however, content is a two-way street. The trick is how to avoid content traffic jams.
By - May 2007 Issue, Posted May 08, 2007
Most citizens equate the national emergency alert system with an annoying green screen accompanied by a high-pitched screech that inevitably interrupts a favorite TV program. However, recent natural disasters have left Americans wondering why government officials are still tied to old technologies—land-line phones, TVs, radios, and even wailing sirens—in their efforts to warn citizens about emergencies.
By - May 2007 Issue, Posted May 03, 2007
YouTube, social networking sites like MySpace, and the internet in general have become significant factors that must be taken into account by any political campaign with designs on electoral success. TechPresident is a blog that was created in early 2007 with the aim of covering the web’s effect on the 2008 presidential campaign.
By - May 2007 Issue, Posted May 01, 2007
The Global Alliance for Information and Communication Technologies and Development (GAID), borne from the United Nations’ Information and Communication Technology (ICT) Task Force, has some ambitious plans regarding accessibility.
By - May 2007 Issue, Posted May 01, 2007
Generation C is the "You" in YouTube, the "My" in MySpace, and the "i" in iPod. They're you (and me), and they're shaking up the way people make, think about, and use digital content. Get to know them, and get to know how to connect with their content expectations.
By - May 2007 Issue, Posted May 01, 2007
There are clear signs that momentum is building for enterprise implementation of social networks as tools to improve internal communication and to deepen customer relationships. However, companies are cautiously matching up collaborative functionality with measurable ROI before throwing resources into social networking.
By - May 2007 Issue, Posted Apr 26, 2007
Vasont Systems, supplier of content management systems to Motorola, Hewlett-Packard, and General Electric Healthcare, rolled out a new version of its flagship software earlier this month, with a drastically revamped user interface that aims to streamline common publishing tasks. Vasont version 11, released April 2, replaced version 10, which has been in use since November of 2005.
By - May 2007 Issue, Posted Apr 26, 2007
Over time, a rift has grown between those who use the internet to expand their sense of community and those who devalue the internet’s ability to foster a sense of community at all.
By - May 2007 Issue, Posted Apr 24, 2007
In the wake of the Kathy Sierra incident—in which a female technology blogger received misogynistic hate comments on her Creating Passionate Users blog, and elsewhere on the internet, that eventually escalated to death threats—publisher Tim O'Reilly has proposed a blogger code of conduct to address issues of incivility, misogyny, and racism in blogs.
By - May 2007 Issue, Posted Apr 18, 2007
When most of us think of content management, we think of the enterprise variety—a large database repository for all of our documents—or we think of the web type, which manages our web content from the back end. However, another type of content management has emerged, one that has been specifically designed to let users slice, dice, and reuse information at virtually whatever level of granularity they desire.
By - April 2007 Issue, Posted Apr 06, 2007
Involving the users, and integrating their content, requires deeper engagement and the right tools. Building and improving social networks to meet the needs of diverse communities is no small task. Fortunately, the maturing of technology and business models has spawned a new generation of enablers to help get users to join in.
By - April 2007 Issue, Posted Mar 30, 2007
Scott Madry remembers how hard it was to get a decent aerial photo before Google Earth. Getting these views, however, often required snapping photos through rented airplane windows during low-level flyovers, an expensive process he describes as “extremely inefficient and not a little dangerous.”
By - April 2007 Issue, Posted Mar 30, 2007
To turbo-charge child-abuse investigations, LTU Technologies has combined two investigative tools that will provide enhanced resources for victim identification and rescue.
By - April 2007 Issue, Posted Mar 27, 2007
Journal rankings: What is it about this modest little metric that causes such uproar in the research community? Hiring, tenure, and grant awards are often influenced by whether or not one’s research has been published in a journal deemed “prestigious” by its placement in the ranks.
By - April 2007 Issue, Posted Mar 23, 2007
As digitized content disperses, publishing brands and content wares splinter across countless platforms, devices, feeds, and syndication venues; the business and editorial infrastructure beneath it all, is fragmenting and reassembling just as quickly. The business models, like the content, are flying everywhere and the trick is to keep the overall vision on target, not just cope with content shrapnel.
By - April 2007 Issue, Posted Mar 23, 2007
"How does one quantify the cumulative impact and relevance of an individual’s scientific research output? In a world of not-unlimited resources, such quantification (even if potentially distasteful) is often needed for evaluation and comparison purposes (e.g., for university faculty recruitment and advancement, award of grants, etc.),” from An index to quantify an individual’s scientific research output by J. E. Hirsch, Department of Physics, University of California, San Diego, September 2005. Hirsch's solution considers the publication record of an individual, the number (Np) of papers published over n years, the journals (j) where the papers were published, and the number of citations (Njc ) for each paper.
By - April 2007 Issue, Posted Mar 20, 2007
Given the emergence of two wildly popular online communities—MySpace and Facebook—and new social networks springing up every month, it’s a tall task for parents to determine which sites their kids are logged onto, what information they’re sharing, and with whom.
By - April 2007 Issue, Posted Mar 16, 2007
The concurrent ascendancy of taxonomies and XML isn’t surprising, yet regardless of their complementary nature, the two technologies are rarely in the same place at the same time. However, when they get together, the result is not only powerful, but flexible as well.
By - March 2007 Issue, Posted Mar 08, 2007
Anticipation grows as technophiles eagerly await the launch of Sony’s new video download service for its PlayStation Portable (PSP). Although Sony spokesperson Al de Leon declined to comment on the service’s launch, there’s no shortage of commentary going on: Bloggers, analysts, and investors are all speculating about Sony’s new video downloading service.
By - March 2007 Issue, Posted Mar 06, 2007
New DNA microarrays that can profile more than 500,000 exact genetic variations are giving researchers a better view of the genetic causes of many illnesses and helping them work towards more personalized treatments. While experts are nothing but pleased by the new crop of gene chips, they say that five to ten years from now researchers may shift away from current profiling methods toward new sequencing technologies that are currently in their infancy.
By - March 2007 Issue, Posted Mar 01, 2007
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