Sr. Software Engineering Manager – HSN Digital Media

St. Petersburg, FL

Job Description

This Sr. Software Engineering Manager leads a mixed team of software engineers, systems engineers and QA analysts, in a fast paced and dynamic environment, focusing on all aspects of video across HSN’s digital screens (, mobile apps, tablets, etc.), HSN Shop by Remote (SbR), and connected TV applications. This individual often collaborates at an enterprise level with TV, Broadcast, and Content/Creative teams and is involved in all stages in the video life cycle: acquisition, creation, production, delivery and archiving. This position requires a Sr. Manager with technical hands-on experience who can work in a fast-paced dynamic environment.



  • Maintains the overall Digital Media Portfolio, including      application development, systems configuration, and quality assurance for      all video related initiatives, as well as SbR/Connected TV applications.
  • Develops, maintains and supports a digital asset management system      for all video/image assets across the enterprise and the related workflows      to support both existing and new business processes.
  • Manages Content Delivery Networks (CDNs) for both live video      streaming as well as On-Demand.
  • Develops and maintains video encoding platforms for both live and      on-demand video utilizing both Inlet and Agility encoding technologies.
  • Develops and supports custom video workflows which support HSN’s      second channel, HSN2.
  • Develops and maintains a custom universal video player with the      objective of standardizing the player across all screens for both live and      on-demand videos.
  • Develops a set of APIs around existing video services and expose      them to HSN’s digital platforms.
  • Builds video analytics for deeper insights into customer behavior.
  • Manages both dynamic workflows and project plans, reviews and      establishes technical specifications, assigns tasks and manages      groups/teams.
  • Drives both technical and business milestones, coordinating      activities with other groups, including TV, Broadcast, and HSN Digital.
  • Develops custom video applications and modifies existing      applications to meet distinct and changing business requirements.
  • Assists with project planning, project definition, requirements      definition, analysis, design, testing, system documentation and user      training.
  • Establishes short and mid-term work plans and optimizes resources      to ensure that work objectives (e.g. productivity, quality and cost) are      consistently met. Sets expectations and goals for individual staff      members.
  • Provides guidance and coaching to employees, with responsibility      for employee career development.
  • Coordinates with non-technical groups to prioritize requests, sets      expectations and optimizes quality, consistency and productivity.
  • Interfaces with Leadership to define staffing, tools, infrastructure,      and technologies; analyzes problems from a top down approach and      implements efficient solutions.





  • Bachelor’s Degree or determined applicable amount of technical      experience.
  • 5-7 years of experience managing software development teams.
  • Strong understanding of the Software Development Lifecycle.
  • Object-oriented and other common application design patterns.
  • Waterfall and Agile methodologies.
  • Video-Centric application development.
  • Application development for one or more new media technology      (e.g. Interactive TV, Video on Demand, Broadband TV, Mobile).
  • Content Delivery Networks such as Akamai, LimeLight, or Mirror      Image.
  • Digital video compression standards such as MPEG-2, MPEG-4, H.264,      or VC-1.
  • SOA using XML Web Services, as well as multi-threaded Windows      Service applications.
  • .Net framework with C# (1.1 and 2.0), both within and outside the      ASP.Net environment.
  • Forward thinker with strong      business acumen.
  • Collaborative working style and the ability to work      well in small teams.
  • Ability to design and assist in the timely delivery of      high-quality software.
  • Ability to work in a fast paced / dynamic team environment with the      time management skills to meet schedules.
  • Excellent oral and written communication skills,      as well as interpersonal skills to support interaction with internal      customers, team members, and internal Leadership.
  • Willingness to participate in after-hour and on-call      support.


About the Company

HSN, Inc. (Nasdaq: HSNI) is a $3 billion interactive multichannel retailer with strong direct-to-consumer expertise and operates two business segments, HSN and Cornerstone. HSNi offers innovative, differentiated retail experiences on TV, online, via mobile, in catalogs, and in brick and mortar stores. HSN delivers a curated assortment of exclusive products and top brand names, and broadcasts live 24 hours a day, seven days a week, 364 days a year, reaching approximately 95 million homes. is a top 10 most trafficked digital site that creates a unique experience by leveraging content, community and commerce. In addition to its existing media platforms, HSN is an industry leader in transactional innovation, offering services such as HSN Shop by Remote®, the only service of its kind in the U.S.; mobile applications, including HSN apps for iPad®, iPhone®, Android™; and HSN on Demand®. Cornerstone comprises leading home and apparel lifestyle brands, including Ballard Designs, Frontgate, and Garnet Hill. Cornerstone operates eight separate e-commerce sites, distributes more than 300 million catalogs annually, and has 11 retail and outlet stores.

At HSNi, we believe in fostering an authentic, respectful and transparent culture where our 6,000 employees can flourish, be themselves and be respected for their individuality.  Diversity drives innovation and enhances the value of our company.  It is essential in helping us attract and retain the most qualified talent, be more competitive, and ultimately creates greater business success.  HSNi is an Equal Opportunity Employer and believes in an inclusive environment.

Jeff Beck