EContent Sourcebook 2018: A Guide to Content and the Digital Experience Issue


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There may be no tool more important to the daily life of web users, but more overlooked, than the WCM system. Ask the average web surfer what powers the content he or she consumes, and he or she would likely just look at you dumbfounded. But businesses and publishers know how important WCM systems are to getting their messages out to the masses. While WCM systems may be the foundation much of the web is built on, the industry is changing shape all the time.
- Posted Feb 05, 2018
Despite the significant uptick in consumer use of mobile technology, there's still a big gap between those marketers who have effectively embraced mobile to provide an engaging user experience and those who have a long way to go. While experts have been predicting a big bump in the use of more sophisticated technology to deliver better mobile experiences through augmented reality (AR), mixed reality, and virtual reality (VR), for instance, those predictions have yet to be fully borne out. Instead, what we saw in 2017 was continued growth in the app marketplaces, the rapid advent of chatbots, and a growing focus on video (specifically live video), to engage audiences.
- Posted Feb 12, 2018
Big Data, that corpus of global digital information characterized by velocity, variety, and volume—with contributions from just about every being and machine on the planet—has achieved such a scope and speed of growth that any attempt to quantify it is outdated as soon as it's measured. If, in the last year, Amazon sold 636 items per second on Amazon Prime Day, YouTube saw 300 hours of video uploaded by users every minute, and Google handled 3.5 billion searches per day, then count on 2018 to bring more of the same.
- Posted Feb 19, 2018
Another year is gone, and both B2C and B2B marketers still continue to be increasingly focused on content marketing. Despite new technology that may take the content production world by storm, movement has been somewhat slow among the masses of marketers in terms of really leveraging things such as artificial intelligence (AI) and machine learning, despite the predictions of experts in last year's Sourcebook that content would become far more interactive and sophisticated as tools such as IBM's Watson came into play.
- Posted Feb 26, 2018
In an increasingly high-tech world in which artificial intelligence (AI) and machine learning are rapidly accelerating our understanding of customers and paving innovative pathways to reaching them more intuitively, digital marketers have to ask themselves a logical question: Are the robots coming for my job too? No, not yet. Those tasked with reaching more eyeballs and raising brand awareness online can likely bolster their job security by staying ahead of important trends and carefully watching industry developments.
- Posted Feb 07, 2018
Consider, for a moment, the latest staggering stats. Worldwide, people watch an average of 5 hours and 45 minutes of online video weekly—a 34% increase from 2016, based on the results of Limelight Network's "The State of Online Video 2017" consumer survey. By 2021, a million minutes of video content will cross global IP networks every second, according to Cisco; at that rate, it would take you more than 5 million years to watch all the video crossing the network each month. And within 3 years, IP video traffic will account for 82% of all consumer internet traffic, per Cisco.
- Posted Feb 14, 2018
Consider that, today, more than 70% of Americans use social media—up from only 5% tallied in 2005, according to the Pew Research Center. A handful of key players in the space continue to rule. Social Media Examiner's "2017 Social Media Marketing Industry Report" revealed that the top platforms used by marketers are Facebook (94%), Twitter (68%), LinkedIn (56%), Instagram (54%), YouTube (45%), Pinterest (30%), and Snapchat (7%). So what's in stor for 2018?
- Posted Feb 21, 2018
If you ask Elon Musk, artificial intelligence (AI) should be feared. "I don't think most people understand just how quickly machine intelligence is advancing," Musk said on stage at Vanity Fair's New Establishment Summit: The Age of Innovation. He also sponsors open AI, "a non-profit AI research company, discovering and enacting the path to safe artificial general intelligence." Despite Musk's misgivings, AI is infiltrating just about every corner of our lives and the digital content industry.
- Posted Feb 28, 2018
Wouldn't it be nice if technology development proceeded in an orderly, logical, and predictable manner? Once you finish laughing—or crying—at that sentence, recognize that especially when it comes to content and marketing analytics and the Big Data that underpins their viability, it was entirely unrealistic in 2017. "Technology didn't wait for us to get our data act together," observes Allison Snow, a senior analyst at Forrester.
- Posted Feb 09, 2018
Technology, a growing demand for content across global geographies, and a trend toward voice and video are all having an impact on the translation and globalization space. Demand for translation services is growing and shifting, says Michael Stevens, growth director at Moravia. "One of the biggest trends that has surprised me … is how fast demand has snowballed for localization services over the phone, as well as for video interpretation," he says. That demand has likely been driven by the growth in webinars, online events, and other two-way digital communication methods.
- Posted Feb 16, 2018

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Every marketer reading this wishes he or she had fans who are this engaged and evangelical. But it isn't just Murderinos who want to tell everyone about their favorite podcasts. "96% said they had recommended a podcast to a friend. Word of mouth was the primary means for podcast discovery for these respondents, with just over half saying the primary means by which they learned about new podcasts were recommendations from program hosts or friends and family," according to the Knight Foundation.
- Posted Feb 06, 2018