November/December 2016 Issue


News Features

ABC's live streaming of the Republican National Convention via Facebook garnered 11.5 million views, according to Digiday. If a political convention can generate that much engagement, just think of the audience your product or service might be able to attract. You don't need to be a big brand to generate big brand engagement through live video.
By - Posted Nov 28, 2016
Digital marketers who want to see more green and avoid the red on their sales charts, post-Thanksgiving, need to think less about mass appeal and instead stress better brand experiences via one-on-one engagement. In other words, package more emarketing customization to gift-minded shoppers in the form of personalized digital advertising.
By - Posted Nov 14, 2016

Featured Stories

The EContent 100 list of companies that matter most in the digital content industry is now in its 16th year. Similar to most adolescents, it's going through some changes. We added new judges and new categories. As a result, we've got many new companies on the list. Among other changes, this year we added Online Video as a standalone category. We all know that video's popularity is on the rise; and as it's becoming a bigger part of the content puzzle, it clearly needed its own category.
Posted Nov 01, 2016
Here are the 10 professionals who decided ?which companies would make up the EContent 100, along with category descriptions.
Posted Nov 01, 2016
Each year, we receive many more submissions for the EContent 100 list than we can use, and many interesting companies don't make it onto the final list. Here we introduce you to some of the companies that caught our attention during the voting process. We'll be keeping an eye on them during the next year, and you should too.
Posted Nov 03, 2016
Perhaps no other industry has undergone as much change as publishing has in recent years. On top of that, the pace of change only seems to be accelerating even more. DXM also has to evolve and be moored to the larger transformation underway in publishing. First, let us discuss the context and some key trends.
By - Posted Nov 09, 2016

Columns

I recently picked up an issue of Vanity Fair from the newsstand and started searching for the table of contents. I almost gave up. There were so many ads to flip through at the front of the magazine, I was losing patience. Still, I was impressed with Vanity Fair for convincing so many brands to buy ads that I wasn't even pausing to look at—and yet, I couldn't help but wonder what those same advertisers demand from their digital partners.
By - Posted Nov 08, 2016
As I write this, NPR announced it's bringing an end to its online comments. It's hardly alone, as many big-name publications have made similar pronouncements in the last year. Perhaps trolls and vitriol have killed the online comment once and for all.
By - Posted Nov 15, 2016
Despite the fact that about 50 million-plus people listen to a podcast each month, ZenithOptimedia projects ad spend at a mere $36.1 million. What is a publisher to do with such bad math? Try different inputs. The benefits of podcasting for both B2B and business-to-consumer (B2C) publishers likely outweigh immediate revenue.
By - Posted Nov 22, 2016
MTV's first music video, The Buggles' "Video Killed the Radio Star," became stuck in my head when I read that Facebook EMEA VP Nicola Mendelsohn declared that Facebook will be "all video" in 5 years. Mendelsohn said that text has been declining every year and that Facebook users now view videos 8 billion times per day, up from 1 billion a year ago. Apparently, Facebook thinks video will kill off text, sooner rather than later.
By - Posted Nov 29, 2016
For the past several years, in addition to working professionally with commercial enterprise data, I have been the self-designated genealogist in my family. I have learned that there is simply no substitute for first-party data. This truism applies, of course, to my professional and personal work with data.
By - Posted Dec 06, 2016
While it's essential for companies and marketers to master mobile communication, their focus on amassing technology glosses over the increasing importance of tone. They need to rethink how they should address an audience that's empowered by mobile, eager for new experiences, and feels entitled to personal, relevant, and convenient communications.
Posted Dec 20, 2016
Without exception, every client of mine is dealing with a digital staffing challenge. That is to say, one or more members of their team have recently left for another job or have given notice, and these folks typically have strong digital skills—in either search engine marketing, content marketing, analytics, or a webmaster-style role.
By - Posted Dec 08, 2016
Content strategists may be wise to consider some uncomfortable questions about the role of social media during the referendum campaign. According to a survey conducted just before the nation went to the polls, 26% of people used social networks to share and receive information about the referendum in the run-up to polling day; 24% said that social media helped enhance their understanding of the issues connected with the referendum.
By - Posted Dec 15, 2016
It's that time of year in which every expert wants to provide advice on what next year's trends will be. Sometimes, focusing on trends that have yet to occur means companies forget the progress and success they've made over the last year. This lack of hindsight can cause problems going into the upcoming year, especially if overlooked flaws clash with future goals.
By - Posted Dec 22, 2016
2016 has had its share of customer experience challenges—airline system outages, tainted burrito ingredients, and exploding balancing scooters. How can corporate chiefs allow an environment in which checks and balances don't catch these mistakes? Are the values that leaders hold misaligned with what matters to employees?
By - Posted Nov 17, 2016
Customer centricity is the name of the game if you want to expand across diverse and evolving markets. This can be achieved only if organizations embrace digital globalization when and how it should be—and if leaders understand the value it creates and adds to their business. In other words, operational globalization facets are critical to ensure that great execution inside globalizing organizations reflects on customer experiences around the world.
By - Posted Nov 02, 2016