I've been thinking a lot about attention span lately. Since the advent of Twitter, we've been told that our audience is no longer capable of maintaining interest in what we have to say if it's more than 140 characters long. Then Vine appeared on the scene with 6-second videos, and panic nearly ensued. Meanwhile, though, millions of Americans sat down on their couches to binge watch entire seasons of Orange Is the New Black. Clearly, the public at large is perfectly capable of paying attention when it wants to. So what are we to conclude from this information? The problem isn't your audience's attention span--it's your content.
I get a lot of emails from public relations professionals hoping to get my attention. More often than not, I cannot use the pitches I receive. And, increasingly, I am baffled by the emails I get. It's clear that many of these people either have no idea who I am and what EContent covers, or they're just "spraying and praying." Either way, there is pretty much no excuse for this. The truth is, though, that this is the way many content professionals are still doing their jobs. Despite all the analytics capabilities available to us, we're still just going with our gut, relying on the pitches that come into our inboxes, and generally winging it.
By Theresa Cramer
Posted Nov 25, 2014
Are cable companies laboring under the illusion that they can keep customers by simply refusing to provide them with an easy, decent way to watch web content on their internet-connected televisions? This may be the last chance cable providers have to prove their value, and they are tossing it away.
By Theresa Cramer
Posted Nov 20, 2014
It's easy to forget what an important role social media plays in the media at large. When you're busy taking BuzzFeed quizzes on Facebook or sharing pictures of your cat on Instagram, it's hard to see these tools as anything but hives of narcissism. But as I write this column at the end of a long week filled with bad news, I can't help but think of social media as not only the best source for breaking news, but as the only truly free press left.
Technically, I'm still in the coveted 18- to 34-year-old marketing demographic. I've got another couple of years before all you marketers stop fighting so hard for my attention (and my dollars). From a purely practical point of view, I've never understood the clamor for youth dollars-mostly because they don't have any money. Sure, they're wanton spenders, but they don't have much money to begin with. And I'm not the only one who calls into question the time-honored tradition of chasing 18 to 34 year olds. According to a post on Villing & Company's blog, "By 2010, 50 percent of all consumer spending in America will be by people over the age of 50." In fact, that 50-plus age demographic already outspends the 18-34 group by more than $1 trillion per year. That's a lot of money.
As I sit down to write this column, there is so much going on in the news-I barely know where to start. Suffice it to say: The courts are messing up the internet. Let's start with the most high-profile decision that may be affecting you and your content before you know it. It started earlier this year when a U.S. District Court struck down the Federal Communications Commission's (FCC) Open Internet rules from 2010.
By Theresa Cramer
Posted Jul 22, 2014
I spent a couple of years working in book publishing during my 20s. I learned a lot while I was there, but one of the things that surprised me most was that the book industry operates solely on the gut feelings of its editors and publishers. That was fine when book publishing was more a gentleman's hobby than a legitimate business, but these days, book publishers are integral parts of the money-making media empires of people such as Rupert Murdoch.
All of a sudden, I was seeing subscription services everywhere. I started paying attention to the advertisements on my podcasts for Dollar Shave Club. I decided to take Groupon up on an offer for a subscription to the Sunday edition of The Hartford Courant. And because of my new interest in this particular business model, Google and Facebook started serving me ads for more subscriptions that I didn't know existed. As I thought about what seems to be a subscription renaissance, I found myself wondering why so many newspapers seem to be having difficulty with that old subscription model while other companies seem to be blossoming under it.
On the average weekday, I spend hours sorting through my social media feeds-mostly Facebook and Twitter. I fire up HootSuite to make this task a little easier and dutifully retweet, share, and schedule posts. For many of us, managing social media has gone from a way to kill time to an integral part of our jobs. But by Friday night, I'm ready to hang up my social media hat (except for Pinterest because I need it to make new, exciting meals). On Saturday and Sunday, I need a break from the endless streams of news, opinions, and baby pictures-but giving up social networks all together seems unfeasible.
By Theresa Cramer
Posted Apr 22, 2014
I got to wondering what purpose Glass was serving for this man as he squeezed ripe fruit and inspected heads of lettuce. Was Whole Foods feeding coupons directly to his field of vision? Is that why he headed over to check out the soap? Was there a sale I didn't know was going on because I'm a schmuck who stills relies on the tiny computer in my pocket (aka my iPhone) to get my information?
Last December, I was at the Gilbane Conference in Boston, and, toward the end of my 2 days there, I headed into a session about the Internet of Things. It had been a while since I'd thought about the idea of my refrigerator and stove talking to each other, so I thought it was time to get an update from the experts. I'd always thought the idea was a little creepy, but, after the session, I left wondering if it wasn't both incredibly useful and a bit impractical. And, of course, I was thinking about what this all means for content creators.
As I sat down to write this column, Anonymous was in the news again--this time for its vow to help bring about justice in yet another depressingly mishandled sexual assault case. This time the news was coming out of Maryville, Mo. Anonymous, known for its internet vigilantism, called for further investigation into the Daisy Coleman case. It wrote: "Mayor Jim Fall, your hands are dirty. Maryville, expect us." And it wasn't long before Anonymous got exactly what it wanted. The case was reopened.
I recently spent an afternoon going down a podcast rabbit hole. It started with the DoubleX podcast from Slate, which led me to an episode of Dan Savage's Savage Love podcast, which pointed me to--of all things--the OkCupid blog. I was more surprised than anybody when I discovered we could all learn something from OkCupid about analytics and all the very scary things websites know about us.
By Theresa Cramer
Posted Nov 19, 2013
Over the past few months, regular listeners of Marc Maron's WTF podcast have heard the comedian rail about a patent troll that is threatening the livelihood of many podcasters. For those of you who don't listen, Maron has also written about it on his blog. In a recent episode of WTF Maron interviewed Moon Zappa, and we all found out that Frank Zappa may just be the savior that podcasters needed.
By Theresa Cramer
Posted Oct 31, 2013
A while back, I had a dream that I won the lottery. In the dream, I didn't quit my job and buy a private island. No, I used my lottery winnings to buy the local newspaper where I started my journalism career. It's a small weekly with a long history of serving my hometown, and it has a negligible web presence.
The other night, I crawled into bed and cracked open a copy of A Thousand Splendid Suns by Khaled Hosseini that I bought last summer at a used bookshop. A photograph fell out into my lap. At first, I wondered when I'd tucked a picture into the pages, but then I realized I didn't have any idea who the people in the image were. It's a couple of young people-probably college age-smiling in a posed shot for the camera. I imagined it was probably a graduation shot of some sort-maybe a wedding. I tucked it back into the pages with the idea of using the smiling pair as a bookmark. But it reminded me that the paperback I had just started reading was, in fact, used goods.
It's the time of year when my life nearly has been taken over by my garden. Between the watering, the weeding, and the picking, I'm thinking about hiring a small staff. Frankly, it's a wonder that I still have a job because come May, my mind is always wandering out into the yard. When the sun goes down or the weather turns bad and I'm stuck inside, I'm combing Pinterest for ideas-most of which I'll never be able to implement. This spring, though, many of my thoughts were consumed by compost ... or the lack thereof.
Why the heck was this magazine for car lovers (or, at least, Subaru lovers) doing stories about restaurants and local food? Were the chefs featured in the story picking the food up from farmers and hauling it back to their kitchens in their Outbacks? I just didn't get it.Then I realized that Subaru was just practicing good content marketing.
By the time you read this column, Facebook's redesigned Timeline and News Feed will be old news. But as I was casting around for column ideas, I instant messaged my friend Mike--otherwise known as @tech_envy--and asked him what he thought I should write about. I was stuck for ideas. He wanted to talk integration. Specifically, he wanted to talk about the changes to Facebook's look, which would put new emphasis on your activity.
I'm finally getting around to reading Anna Karenina, thanks to modern technology. Seems odd that a book lover like myself didn't download the year's best-sellers as soon as my iPad showed up, right? Well, here's something even stranger. I used my Amazon app to order the hardcover version of Dennis Lehane's new book, Live by Night, and the paperback version of John Irving's latest, In One Person. It seems a bit sacrilegious, huh?
Lately, I've been listening to a lot of Marc Maron's WTF. It makes for fascinating conversations, but it's also interesting from an econtent perspective. Maron has used this podcast to reach a whole new generation of fans; he has parlayed this connection into new opportunities in TV and beyond. More importantly, he's not the only comedian taking his act straight to fans.
Social media often gets a bad rap as the place where self-involved people go to bore their friends-and sometimes complete strangers--with the mundane details of their day, but recently it helped me save my dog's life.
So many people fear the nefarious use of the data that follows us across the internet, but I was starting to fear that it would just be used incompetently and offer me little to no value. If I'm going to leave a trail of puchase and geolocation information in my wake, I like to know that it's being used to benefit me. And this week, marketing gurus seem to being doing well.
By Theresa Cramer
Posted Jan 24, 2013
I am a notoriously light packer. This is, in part, because airlines charge an arm and a leg to check bags, but it's also just a personality quirk. I don't like clutter in my home, and I don't like packing a huge suitcase for an overnight business trip. I especially dislike dragging a suitcase into a conference with me, so I've become quite adept at fitting everything I need into one -- admittedly large -- purse. But on my last few trips, my laptop has been posing challenges. It works fine, but it's heavy and by the time I board the train home I have an aching back and sore shoulder.
By Theresa Cramer
Posted Jan 08, 2013
Big Data. Pinterest. Ebooks. Mobile. HTML 5. Open source. The Facebook IPO. Content marketing. I could go on and on, but these are just a few of the terms that started floating through my head when I began thinking about writing my end-of-the-year column.It's hard trying to sum up what's been a big-no- huge year in the digital content world. Depending on your job title, you might think 2012 was the year of Big Data, or the year ebooks finally went mainstream, or the year social media went from being a fun way to kill some time to an essential business tool (but a risky addition to your stock portfolio). And any of those conclusions would be right.
As I write this column, many of my friends are rushing to preorder the iPhone 5 (and by the time this issue publishes, they will no doubt be enjoying a bigger screen and a better Siri--at least for the first week or so). While they were all salivating over the latest and greatest from Apple, I went down to my local wireless store in the middle of the afternoon, walked up to a sales associate, and promptly asked for the 99 cent iPhone 4. Yes, you read that correctly. I did not even bother to fork over the $99 for the 4S.
So, have you seen Facebook Stories yet? I know you've probably heard about it, but have you actually bothered to look at it? No? Let me tell you all about it.It's a fascinating display of the power of social media on people's lives and, to some extent, on journalism. But it's also sort of a genius marketing tool.
A while back I entered my dog in GNC's Healthy Pet, Happy Pet Photo Contest on Facebook. I had not previously "liked" GNC, but I did so for the purposes of entering the contest and possibly winning $5,000. I uploaded her picture and filled out a bunch of information. Once I was done, I started sharing the contest with my Facebook friends and family, urging them to vote for Maybelle. This is where the contest went terribly awry. At first, we couldn't actually find my dog. It took about 24 hours before her picture appeared at all. When it finally did show up, I tried sharing the direct link to her profile. But no matter what I did (i.e., grab the link, use the Share button), anyone who clicked on it ended up somewhere other than Maybelle's voting page.
Long before I was in the business of writing about digital content, I was a big fan of digital content. More specifically, I was a fan of Slate. Founded in 1996, the "daily magazine on the web" is practically the grandfather of digital publishing. Backed by The Washington Post Co., Slate has long incorporated the best of traditional journalism with more bloglike sensibilities. From long-form, investigative journalism to quick, breaking news blurbs to Dear Prudie—Slate's answer to Dear Abby—the site seamlessly blends the more familiar aspects of your local newspaper with new media.
By Theresa Cramer
Posted Aug 28, 2012
Earlier this year, Hulu held its Best in Show competition. During the first week of voting, the online video site paired up shows and pitted them against one another. Like Weimaraners and border collies in their breed categories at the Westminster Kennel Club Dog Show, TV shows such as Misfits and It's Always Sunny in Philadelphia went head to head, with viewers voting for their favorite. Predictably, Always Sunny won that one, but Misfits—a British show that exclusively airs on Hulu in America—is one of my favorite shows. Much like the American Staffordshire terrier, Misfits seems to be misunderstood.
I started making a lot of hiking plans earlier this spring. I'd adopted a dog in January and had been wandering in the woods almost every weekend since. Then a friend of mine emailed me and asked if I'd be interested in section-hiking parts of the Appalachian Trail-specifically the parts that run through Connecticut and Massachusetts. I'd visited a couple of the Connecticut sections last summer, so I was excited to hit some new spots, this time with the dog in tow.
I too was once a Pinterest skeptic. I kept getting emails telling me that friends had invited me to the virtual pinboard site, and I kept ignoring them. Eventually, my friends started trying to sway me in person, and I kept saying, "I just don't want to deal with another social media site."Then, one dark and dreary night, I decided to try it out. At first I used it to organize craft ideas for Christmas. Then I started gathering recipes for an onslaught of holiday and birthday parties I had to throw. One thing is for sure: Recipes and crafts are the gateway pins!
Have you ever had the pleasure of walking into a production editor's office in a major publishing house? No? Well, you're missing out. It usually resembles an episode of Hoarders. Picture this: Stacks of paper teeter perilously around a desk while a stressed-out individual sits behind an ancient desk, washed out by fluorescent light bulbs. Hundreds if not thousands of books line the shelves, and if you're really lucky, you'll spot the ancient artifact referred to as a Fuji ... yes, like the film. A Fuji is a plastic sleeve filled with (hopefully) the final version of a cover sent by the printer for approval.
From People magazine's "Sexiest Man Alive" to Esquire magazine's "Sexiest Woman Alive," readers sure do love them some lists! It's a well-documented fact. If you throw a numbered list into your publication or onto your website, it's like catnip for your audience. (It doesn't hurt if you also throw a shirtless Bradley Cooper on the cover either.) As a result, editors like myself have to produce these things.
A few days before the wedding, I found myself sitting with my laptop searching YouTube for makeup tips. In a matter of seconds, I'd found exactly what I was looking for. I discovered a channel called The MakeUpChair With Sineady Cady (she has a really lovely accent, and the videos are worth watching just to hear her). Sineady is a young makeup artist living in Ireland, who uses a blog and her YouTube channel to promote her brand and find new clients. Her email address is posted right there on the channel, so if you're looking for someone to do your makeup for a special day, you can shoot her a message.
My family has a long history with the border town of Laredo, Texas. As a child my mother moved around a lot along with her six older siblings, as part of an Air Force family. Laredo just happened to be one of the towns that stuck. Two of my aunts and one of my uncles still call it home, along with their families. As a born and bred New Englander, it's pretty much another planet to me.
By Theresa Cramer
Posted Nov 19, 2011
I recently jumped on the Mad Men bandwagon. That Jon Hamm sure is handsome, and boy oh boy, did they smoke a lot. There's plenty to gawk at-and cringe at-on that show. The sexism. The debauchery. All those pregnant ladies hitting the bottle and smoking up a storm. As I watch--floating somewhere between awe and disgust--the goings-on of Sterling Cooper Draper Pryce have got me pondering the modern business of advertising.
It is autumn in New England-my most beloved time of year. Apple fritters, harvest festivals, and all sorts of baked goods covered in cinnamon: These are a few of my favorite things. Outside the EContent office windows the leaves are turning, and inside there's plenty of change afoot. Yep, 2011 has been a year of reimagining for us, and it's all starting to come to fruition.
I have fallen under the spell of one of the most sinister forces in the digital universe. Yes, I'm talking about Angry Birds. I managed to avoid the birds' pull for a long time. In fact, I refused to even download the game until the rest of the world had more or less stopped incessantly talking and tweeting about it. I mean, how great could one game be?
By Theresa Cramer
Posted Sep 26, 2011
When I graduated from college and moved into my first place with two roommates, it was months before we decided to get cable. We used rabbit ears to get the basic channels. The images were fuzzy, but it was enough to watch the Red Sox games and Gilmore Girls. That was all we needed, because we spent most of our free time sitting around the kitchen table playing UNO and drinking cheap beer anyway. Now I'm down to zero roommates and back to no cable. Yes, I've cut the cord, so to speak.
By Theresa Cramer
Posted Aug 29, 2011
During a trip down to the Information Today, Inc. offices, I listened to one of my favorite new-to-me podcasts: the Slate Audio Book Club. It's been a long time since I was in a literature class where I argued the merits of Toni Morrison's Beloved or gushed about To Kill a Mockingbird, and I miss it. Moreover, I loved the convenience of using what could have been a tedious 3-hour car trip to let the folks at Slate tackle David Foster Wallace's Infinite Jest for me because I just don't know if I have that kind of reading stamina.
I have a not-so-secret secret. I like to write fiction and hope to someday write the great American novel, leave behind my glamorous life as a technology journalist, and retreat to the woods of New Hampshire to become a Salinger-esque recluse. Of course, that little confession could have been made by just about anyone who makes his or her living as a writer of any sort. But wait … I am, as aforementioned, a technology journalist! Shouldn't I be leaving the fuddy-duddy world of publishing behind and hawking my works of literary genius on the web?
I've been reserving comment on The Daily - the world's first daily newspaper for tablets, brought to you by Rupert Murdoch and News Corp. - because I am having trouble truly deciding what I think about it. As a technology journalist, the concept fascinates me. The iPad was, after all, said to be the publishing industry's savior. As a reader, though, I wasn't all that interested.
The winds of change are blowing-and not just through the EContent office. Sure, I've moved my desk into Michelle's old office, gotten a new view, and taken on a whole new set of responsibilities, but that's not what I'm talking about. No, this past holiday season I headed out to buy an iPod nano as a gift for my brother.