The constant drumbeat of market-speak has nearly pushed us to the point of semantic satiation with the terms "customer experience" and "customer experience management." White papers sponsored by technology vendors, marketing messages from digital agencies, analyst research reports, trends coverage by journalists, and hundreds of conferences with "CX" in the title--it's enough to render "customer experience" meaningless.
Posted Dec 07, 2015
TERMINALFOUR is a digital marketing & web content management platform for higher education. We enable Universities & Colleges to drive student recruitment, retention, alumni fundraising & research promotion by maximizing the effectiveness of their digital & content strategies.
Posted Dec 01, 2015
Our focus is making Ingeniux CMS the best solution for managing the digital experience. To meet this goal we've leveraged our inherent architectural advantages and created a whole new set of solutions for managing websites, portals, mobile, intranets, and customer support.
Posted Dec 01, 2015
Today's leading enterprises are now turning to modern, SaaS-based Web content management systems as the solution of choice. Modern CMS solutions provide organizations with the flexibility and agility needed to modernize and quickly accomplish the tasks that drive results and propel business growth.Crafter Software is honored to be recognized by eContent as an industry leader with a new and modern approach to SaaS-based Web content management in this era of customer engagement.
Posted Dec 01, 2015
I wondered: When did we get too lazy to navigate websites-that generally serve up plenty of content suggestions in the sidebar-using simple links and arrows? As soon as the previous thought entered my mind, I had to ask myself if I was just being a cranky ol' fuddy-duddy. But I'm not the only one who finds the infinitely scrolling page to be a plague among us. Jack Schofield wrote on ZDNet, "Sometimes, ‘infinite scrolling' means you can never get the information you want." Truth!
Posted Nov 24, 2015
No one has a crystal ball for looking into the future of content. How will people be viewing your content a year or 10 years from now? Will it be on a smartwatch or maybe as a hologram? The hologram example may be taking things a bit too far, but the point is that, as a content creator, you never know how your content will be used in years to come. If you want it to have staying power, you need to think about future-proofing.
Posted Nov 23, 2015
In the good old days, web content management (WCM) technology primarily served to deliver content to a website-hence the name. At best, "multichannel" referred to the ability to deliver content to more than one type of website (e.g., an intranet and a public-facing website) or, the ability to repurpose experiences using a simplified template to make it palatable on mobile devices. Multichannel means a lot more now.
Posted Nov 16, 2015
Episerver, a provider of digital content, digital marketing, and digital commerce solutions, introduced the Fall 2015 release of the Episerver Digital Experience Cloud. Offering new and converged functionality from Ektron and Episerver, the company says the Fall Release empowers marketers, merchandizers and digital developers to instantly realize their brilliant ideas through a super productive "people-first technology" platform.
Posted Nov 10, 2015
Extensis announced the immediate availability of Extensis Portfolio 2016, a digital asset management system designed to help companies and workgroups of all sizes efficiently manage asset creation, organization, and utilization. With new features including version control, asset check-out and check-in, file locking and secure storage, Portfolio 2016 claims to turbo charge content development workflows while offering peace of mind that assets are protected.
Posted Nov 05, 2015
SDL announced that its management system, SDL WorldServer, has been granted ISO27001 certification by the International Organization for Standardization (ISO). This important designation assures SDL customers that their translation management applications were written and are supported with security in mind, whether their deployment is on premise or SaaS-based.
Posted Nov 03, 2015
Feeling pretty confident in your current web content management (WCM) system? Do you sleep well at night with the peace of mind that your chosen WCM toolkit is up to snuff when it comes to creating, managing, and delivering content? It's time to wake up and smell the JavaScript. Because the WCM solution you rely on today is bound to land on the software scrap heap before long. Planning now-before its obsolescence-and forecasting the new bells and whistles of tomorrow's WCM tools can keep your company moving forward without being left in the digital ditch.
Posted Nov 02, 2015
PhotoShelter, the world's leading professional photography cloud service, announced the latest release of its best-in-class cloud-based Libris media management service. With the introduction of video capabilities, Libris delivers a feature rich Digital Asset Management solution for visual content. Libris enables content creators and marketers at companies of all sizes and across industries to improve their workflows and visual storytelling.
Posted Oct 29, 2015
OneSpot announced the launch of a new integrated solution purpose-built for delivering cross-channel personalization of branded editorial content. The proprietary Content Sequencing platform, which helps brands build content-driven one-to-one relationships by personalizing and sequencing content to individuals no matter where they are in the digital journey, now extends engagement across website, e-mail, mobile, social, and paid digital channels.
Posted Oct 29, 2015
Progress announced major feature upgrades to Telerik Sitefinity CMS and Digital Experience Cloud, its content management and customer analytics platforms. The company says the new release provides more flexibility and agility for organizations to deliver contextually relevant, personalized experiences to website users, and offers new productivity enhancements that drive easier-to-use personalization options for the digital marketer's toolkit.
Posted Oct 27, 2015
Mobile and cloud are the twin drivers that are changing the ECM world as we know it. As users increasingly demand access on the move, however there are still many issues to resolve between traditional back-office systems and the mobile world before enterprises will step out of their comfort zone.
Posted Oct 16, 2015
Despite Fast Company's reputation as a leader in progressive ideas about business, its mobile app was starting to seem stale. It was not exactly a problem, but as user expectations changed, it became clear that the app was going to need to evolve. Meanwhile, Adobe was starting to think about new ways to help its customers create more dynamic mobile apps. The two companies began a conversation that led to a collaboration in which Fast Company got a new, more dynamic web-like app, and Adobe was able to learn more about what kind of functions and features were of value to customers hoping to build these kinds of apps.
Posted Oct 14, 2015
Qubit announced it has added three new solutions to its integrated Experience Management Platform to enable clients to further scale and optimize their online shopping experience. Qubit, which delivers data-first customer experiences, provides a digital experience management platform that integrates analytics, segmentation, AB and multivariate testing, and web personalization functionalities with its Visitor Cloud, a real-time data supply chain.
Posted Oct 13, 2015
Several months of public beta testing has culminated in WoodWing's release of its HTML5 authoring tool Inception. Available now, the Cloud-based tool is available to customers around the globe. Inception's article-based approach allows brands, publishers, and agencies to create compelling and responsive device-independent HTML5 content for any channel, including the Adobe Digital Publishing Solution 2015, Facebook Instant Articles, and Apple News, as well as WebCMS and print.
Posted Sep 17, 2015
WoodWing Software announced Content Cloud, a one-stop solution for cloud-based managed content, offering unlimited storage as part of its services. The scalable solution hosts a wide range of applications for producing and managing digital and print content as well as for digital asset management and analytics. With this new offering, WoodWing addresses such essential requirements of magazine and newspaper publishers as the support of the latest channels, efficient distributed collaboration; easier distribution and sharing of content; and improving the return on investment in content.
Posted Sep 15, 2015
Remember the mid-to-late 1990s-corduroy, Dolly the sheep, Netscape, The Matrix, and (last but not least) the inception of the web content management (WCM) industry? It's amazing, really, how the foundational pillars of WCM technology have evolved since then. Let's take a trip down memory lane and see how this evolution affects modern digital businesses.
Posted Sep 08, 2015
e-Spirit Inc., a supplier of content management solutions, announced the release of version 5.2 of the FirstSpirit Content Management System with new capabilities and enhancements designed to support the recently announced Corporate Content Cloud initiative. With the new version of FirstSpirit, companies will be well on their way to achieving digital transformation with less time and less overall effort.
Posted Sep 03, 2015
Did you know according to a 2014 industry survey by The Real Story Group, DAM implementations are thought to be successful only 50% of the time? However a working DAM implementation will save you hours and hours of wasted time and greatly improve your work processes. Here are a few pointers outlined by industry experts to improve your odds.
Posted Aug 26, 2015
Get Smart Content, a multi-channel personalization platform, announced that it has raised a round of funding worth $3.5 million. The round was led by Origin Ventures with participation by Chicago Ventures and Virgo Capital.
Posted Aug 25, 2015
Generis, a content management company, announced enhancements to its CARA solution, representing the most significant update to the solution since version 3.0. More than 100 new enhancements provide greater collaboration, easier customization, and enhanced interaction with external contributors that is built-in ensuring fast, reliable access to data/documents across the entire organization and beyond.
Posted Aug 20, 2015
DocAuto, a globally trusted leader in Enterprise Content Management solutions and services, has released a new version of their Watchdog Module solution. The Watchdog Module lets administrators know what happens in WorkSite as it happens. This solution monitors all document activity within WorkSite servers and databases and sends alerts when suspicious user activity is detected, or other triggering events occur.
Posted Aug 13, 2015