For content creators who leverage the regulatory requirements of the GDPR to refine their customer data-gathering processes and create—or rebuild—trust that such data will be used only to the customer's benefit, the byproduct should be more satisfied, more trusting, and more engaged customers. And that's a worthy goal on either side of the Atlantic.
Posted Aug 13, 2018
GDPR is here, but people in the United States have only benefitted from this E.U. provision as a sort of side-effect of the law. But now new data privacy protection laws are on their way to at least one American state.
Posted Jul 25, 2018
Every industry is exploring the best use cases of the latest disruptive technology to demand our attention. The media publishing industry is no different. Especially with the ongoing buzz around Facebook and YouTube's data scandal, the topic of blockchain technology and its effectiveness has surfaced. While the benefits of security, efficiency, privacy, and authentication have been harped upon, understanding its full potential poses many questions.
Posted Jun 18, 2018
The latest Facebook consternation concerns how it's prepared to meet the European Union's strict General Data Protection Regulation (GDPR) rules, now in force, to protect customer data; experts complain that Zuckerberg hasn't explained how his company will meet these requirements. There's a moral to this morass: be honest with your users and act quickly and effectively when a data crisis occurs.
Posted Jun 04, 2018
The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Union (EU). These regulations, become enforceable on May 25, 2018.
Posted May 24, 2018
The GDPR may raise an awkward issue for the voice tech industry: it requires reminding customers that you're recording, analyzing, and storing their conversations in the first place. As Richard Brown, director at activereach, a provider of internet, networking, voice, and security solutions, points out, "Most customers assume that their email communication with a company may be stored long term, but they don't necessarily think that's the case for a voice conversation."
Posted May 16, 2018
With the countdown to the arrival of GDPR reaching the critical stages, more than a third of subscription businesses say that their biggest remaining challenge is raising internal awareness and knowledge about the legislation.
Posted May 10, 2018
In a blog post, Facebook's vice president of partnerships, Ime Archibong, wrote, "We paused app review last week while we implement new changes to our platform." It seems like a fairly innocuous announcement--an obvious step, even--but imagine what that really means for brands that have built their audience on Facebook's rented land.
Posted Mar 29, 2018
Trolls. If you spend any time at all on the internet, you've encountered one. If you're a journalist on the web--especially a female journalist--trolls are part of your daily life. If you're a publisher or brand, battling the trolls who make the comments section on your site an unbearable minefield of vitriol and personal attacks, is a nearly full-time job. Meanwhile, battling trolls while trying to develop audience engagement is a tough balancing act. EContent talked to Allison Munro, Head of Sales & Marketing at Viafoura, an audience development platform, about how to walk the fine line between encouraging engagement and discussion and letting trolls run rampant on your site.
Posted Jan 31, 2018
Janrain, a company that pioneered the Customer Identity and Access Management (CIAM) category, announced a new offering that allows global brands to provide their customers with fine-grained control and management of their data in order to comply with the future European Union (EU) General Data Protection Regulation (GDPR) requirements, and similar consent requirements from other regulations such as the EU's Payment Services Directive (PSD2) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Posted Jun 08, 2017
The practice of using DRM locks has so infuriated the Electronic Frontier Foundation (EFF) that it is currently suing the US government to invalidate Section 1201 of the DMCA law. But whether the group wins its litigation or not, there's another pressing agenda the EFF is tackling in the interim that it wants publishers and consumers alike to be aware of: the fair labeling of digital products that come pre-locked by DRM.
Posted Sep 14, 2016
DLT Solutions (DLT), a leading public sector technology company, and FinalCode, the innovator in persistent file security, announced a new partnership to bring file sharing and collaboration security to the public sector, enabling government agencies to protect shared, sensitive files both inside and outside their organizations.
Posted Aug 30, 2016
According to the U.S. Copyright Office, "It is a principle of American law that an author of a work may reap the fruits of his or her intellectual creativity for a limited period of time." "Copyright" literally means the right to copy. There are more than 300 years of history and legal cases that developed copyright law in the U.S. It all began in England in the late 15th century, with the introduction of the printing press. In 1710, Parliament passed the Statute of Anne, which "established the principles of authors' ownership of copyright, preventing a monopoly by booksellers," according to the Library of Congress (LC).
Posted Sep 28, 2015
In a statement on its blog, Google announced a new feature called My Account that allows users to control all their privacy settings from one place. The post says, users can take the Privacy Checkup and Security Checkup. This will guide you "through your most important privacy and security settings." Additionally, you can "manage the information that can be used from Search, Maps, YouTube and other products to enhance your experience on Google."
Posted Jun 04, 2015
Absio Corporation (Absio), a cybersecurity and data control software development company, announced the release of a secure email application called Absio Dispatch. Absio Dispatch is an easy-to-use application, or plug-in to Microsoft Outlook, that automatically encrypts every email message and attachment, and maintains that encryption everywhere without changing the way people use email.
Posted Apr 07, 2015
Finally, 2014 is officially over. The ball has dropped, and it's time to turn our sights to the year ahead. If you are anything like me, you've already had your fill of "New Year, New You" mottos being blasted around social media. So in the spirit of the New Year, I've decided to reexamine 2014 and what I've learned.
Posted Jan 08, 2015
With companies and sensitive consumer information increasingly targeted by cyber attacks, the Direct Marketing Association (DMA) and Venable LLP released a new guide to state laws on data breach notification. The Essential Guide to Data Breach Notification is being distributed at DMA2014.
Posted Oct 28, 2014
Nude photos of about 20 celebrities appeared on 4chan over the weekend, and speculation quickly led to Apple's iCloud taking much of the blame. But Business Insider's James Cook is skeptical that anyone actually hacked Apple's encrypted iCloud. Instead, he thinks it is more likely that the thief used "social engineering" to gain access to the celebrities' accounts the old-fashioned way, by simply guessing their passwords.
Posted Sep 02, 2014
Most of us are familiar with using social media to post status updates about our vacation, photos of our family, funny videos we find on YouTube, or tweeting about our favorite sports team. However, when it comes to using social media for business purposes, it is important to understand that the rules are different. Anything you post can be considered a form of consumer advertising; as such, you need to be careful not to post misleading or false information. This is especially true if you work in a regulated industry such as financial services, banking, healthcare, law, or pharmaceutical.
Posted Jul 09, 2014
Social media management and compliance tools are promising approaches that allow companies to stay within the law but still communicate with customers. Experts say tools alone are not enough to prevent a social media faux pas-a solid social media management strategy is paramount. The evidence suggests that businesses are in the early stages of social media risk management. Social media for business may not be the Wild West any longer, but it takes prudence to stay on the right side of the law.
Posted Jun 30, 2014
Sookasa, Inc., a provider of compliance for popular cloud applications and mobile devices, introduced new capabilities for its Sookasa Cloud Compliance Service, including the ability for users to share documents through any email provider using secure private links. Content that is encrypted on public cloud services can be shared securely using file links with any recipient, with no receiver downloads or setup required. Sookasa has also extended its support for Dropbox encryption, compliance, and access control to Android devices.
Posted Jun 26, 2014
Websense, Inc. released the first report of the Ponemon Institute survey, "Exposing the Cybersecurity Cracks: A Canadian Perspective," uncovering the deficient, and disconnected realities that challenge IT security professionals. The new survey of nearly 240 Canadian IT security professionals reveals a deficit in enterprise security systems, a disconnect in how confidential data is valued, and limited visibility into cybercriminal activity.
Posted Jun 17, 2014
As I sat down to write this column, Anonymous was in the news again--this time for its vow to help bring about justice in yet another depressingly mishandled sexual assault case. This time the news was coming out of Maryville, Mo. Anonymous, known for its internet vigilantism, called for further investigation into the Daisy Coleman case. It wrote: "Mayor Jim Fall, your hands are dirty. Maryville, expect us." And it wasn't long before Anonymous got exactly what it wanted. The case was reopened.
Posted Dec 30, 2013
Check out our most recent EContent Live Hangout, with Jose Castillo, Drew Bedard, and Tom Mullen. The guys talked about Facebook video ads, privacy, and what the emerging role of the "marketing technologist" means to companies.
Posted Dec 20, 2013