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A recent study about holiday shopping behavior from Yahoo and Ipsos revealed that 44% of consumers use a search engine as their primary or secondary step when researching holiday gifts, and that 53% spend more time online looking for the best deal. The new Yahoo Product Ads offer a way for advertisers to reach consumers with both search and display ads to drive results and improve return on ad spend.

Posted Nov 17, 2015

In the good old days, web content management (WCM) technology primarily served to deliver content to a website-hence the name. At best, "multichannel" referred to the ability to deliver content to more than one type of website (e.g., an intranet and a public-facing website) or, the ability to repurpose experiences using a simplified template to make it palatable on mobile devices. Multichannel means a lot more now.

Posted Nov 16, 2015

According to a new survey by Constant Contact, Inc., the majority of small businesses expect 2015 to end on a high note, with 67% expecting their annual revenue to exceed 2014 revenue. The economy remains an obstacle, however, with 46% saying it is still taking a toll on their business. Despite this, small businesses are maintaining a cautiously optimistic outlook, with 78% expecting 2016 revenue to increase (44% are expecting an increase of 10% or more; 34% expect an increase of less than 10%). The holidays, however, are invoking less confidence. When owners of B2Cs were asked if they expect 2015 holiday revenue to exceed 2014 holiday revenue, 40% said yes; 26% said no; and 34% were unsure.

Posted Nov 12, 2015

App Annie, a mobile app intelligence platform, announced the expansion of its Usage Intelligence product to offer data and insights to benefit telecommunications operators and original equipment manufacturers (OEMs). Operators and OEMs can use this new offering for a host of different needs, including device-level metrics with segmentation by device type, data plan and more; identification and tracking of device and network usage patterns (especially off-network trends with WiFi); impact of mobile device usage and its effect on network profitability.

Posted Nov 12, 2015

TouchCommerce, a provider of omni-channel customer engagement solutions, announced its newest solution, TouchSocial, which delivers a personalized online engagement experience for brands and consumers on social networks with the purpose of increasing customer satisfaction and conversion. Through its use of APIs and shortlinks embedded in social posts, TouchSocial offers live and automated engagement to resolve customer issues, enable consumer sentiment analysis, amplify customer care resolution, and leverage the power of social recommendations.

Posted Nov 12, 2015

The customer journey reached a tipping point in 2014 when the volume of mobile traffic overtook desktop traffic. Forrester estimates that mobile and tablet commerce will top $293 billion in 2018. Mobile moments--anytime that a customer pulls out a mobile device--are redefining customer relationships according to Forrester. And, Forrester's statement couldn't be more accurate, "In an era of empowered, perpetually connected customers, you need your customers more than they need you. To succeed, you must get serious about the way you define, implement, and manage the customer experience."

Posted Nov 12, 2015

YouAppi, a provider of data-driven mobile customer acquisition tools, announced the availability of its Actionable Cohort Analysis. YouAppi says it has achieved significant growth in 2015 and now reaches 1.1 billion mobile profiles.

Posted Nov 10, 2015

Email delivers the fastest and most accurate customer service in retail, far exceeding social media and other channels, according to new research from multichannel customer engagement software provider Eptica. "The 2015 Eptica Retail Multichannel Customer Experience Study" evaluated 500 U.S. retailers on their ability to provide answers to routine questions via email, the web, chat, Facebook, and Twitter. Additionally, 1,000 consumers were polled on how long they were willing to wait for responses on these channels.

Posted Nov 05, 2015

Smartling, a translation management software company, polled more than 150 marketers at INBOUND 2015 to learn where their organizations stand in terms of targeting prospects and customers who don't speak English as their native language - both in and outside of the U.S.

Posted Nov 05, 2015

Altitude Marketing, an integrated marketing agency serving technology-focused B2B companies, announced the launch of Everest, a new, full-service marketing automation solution. With Everest, Altitude clients can enjoy many of the benefits of enterprise-class marketing automation platforms.

Posted Nov 05, 2015

Online survey and form builder 123ContactForm has today announced that its new product, CaptainForm, a flexible WordPress form plugin, emerges out of Beta and enters V1.0. Based on Beta users' feedback, usability is improved and new advanced features are provided such as the flexible popup publishing method.

Posted Nov 05, 2015

OneSpot announced the launch of a new integrated solution purpose-built for delivering cross-channel personalization of branded editorial content. The proprietary Content Sequencing platform, which helps brands build content-driven one-to-one relationships by personalizing and sequencing content to individuals no matter where they are in the digital journey, now extends engagement across website, e-mail, mobile, social, and paid digital channels.

Posted Oct 29, 2015

Canto, a provider of digital asset management (DAM) solutions, announced it has aligned with inMotionNow, a provider of workflow automation solutions for marketing and creative departments. As part of the alliance, Canto has integrated its Cumulus enterprise DAM software with inMotionNow's creative work management (CWM) offering, inMotion.

Posted Oct 27, 2015

A new study by Retention Science has uncovered the attributes that make up the perfect marketing email and the content that drives conversion. The data was derived from an analysis of more than 1 billion emails resulting in 60 million orders from brands such as Diamond Candles, Dollar Shave Club, and The Honest Company over the past two years.

Posted Oct 27, 2015

Proven sales pitches and promotional tactics that register with Baby Boomers and Gen Xers can bomb when directed toward 18-34 year olds. That's because, whether it's due to intrinsic fickleness, innate skepticism, or vexing demographic complexity, Millennials can be downright difficult to market to. But if you can speak their language and attract their eyeballs, you stand a better chance of engaging this increasingly populous and powerful consumer segment.

Posted Oct 26, 2015

Retale, a location-based mobile platform, announced the results of a commissioned study examining the actions and preferences of millennials using push notifications on location-based apps. The study, fielded online between September 23-24, 2015, polled 500 millennial adult men and women (18-34 years old) across the U.S.

Posted Oct 22, 2015

Software programs masquerading as humans and controlled by criminals are decaying trust in the ecosystem - and these bad bots are getting smarter by the day. It may sound like a mediocre movie plot, but the drama is all too real for advertisers, publishers, agencies and others in the digital advertising marketplace who are falling victim to bot fraud. Now, combatting the multipronged menace has become a priority for many stakeholders.

Posted Oct 21, 2015

It's pretty obvious that Jerry Seinfeld knows what he is doing when it comes to the entertainment business. After Seinfeld wrapped in 1998, there was not much left to do. TV Guide labeled Seinfeld's collaboration with Larry David "The greatest TV show of all time."

Posted Oct 20, 2015

IgnitionOne, a marketing cloud provider, released its Q3 2015 Digital Marketing Report, highlighting trends and data for digital marketing across search, programmatic display, social, and mobile. The Q3 report demonstrated continuing trends in digital advertising metrics, marking the fourth straight quarter of growth in paid search spend in the U.S, up 12% year-over-year (YoY), as well as a 7% increase in spend for programmatic display.

Posted Oct 15, 2015

Boomtrain announced it has secured $12 million in Series A funding with participation from Sierra Ventures, Cota Capital, and Lerer Ventures. Boomtrain has raised more than $14 million to date, and will use the new funds to further advance its marketing personalization platform. By incorporating machine learning technology, Boomtrain enables marketers to create personalized experiences for each individual customer across email, web, and mobile apps.

Posted Oct 15, 2015

Are you tired of having to leave your Facebook app to buy something? Is shopping on your mobile device a bit of a pain? Well, the social media giant hopes to solve those problems for you. Facebook announced it is working on new features to help sellers make the mobile shopping experience easier.

Posted Oct 13, 2015

Kenshoo, a provider of agile marketing solutions, announced a global partnership with Hootsuite, a widely used platform for managing social media, to help marketers better understand, attribute, and optimize the combined impact of their paid and owned social media marketing.

Posted Oct 13, 2015

In order to compete for ad spend with companies like Google and Facebook, 80% of digital publishers say they need better data-driven capabilities to help advertisers target their customers at scale, according to a report released by Econsultancy and Signal, a provider of real-time people-based marketing. While digital display advertising is growing at about 20% annually, ad revenues for the vast majority of digital publishers aren't keeping pace, and are even stagnant or shrinking for many, the report found.

Posted Oct 13, 2015

This example, though, is just good marketing. It's not really content marketing. It wasn't until I was on the site, a couple of days later, checking out after I received 10% off my order, that I came across a handy little site widget that caught my attention. I'd just fed the site my payment information and address, and it was now thanking me for my order. And in the sidebar, it was also offering me a list of parks near my house where I could go be outdoorsy.

Posted Oct 13, 2015

Native ads--ads that reside seamlessly within content, giving the appearance of editorial material--have become increasingly prevalent as consumer adoption of mobile technology has skyrocketed. These ads can take many forms, and marketers are always in search of the next new thing that will enable them to cut through the clutter to deliver an experience that not only will be different, but also will resonate with their audiences and, ultimately, drive sales.

Posted Oct 12, 2015

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