It goes without saying that reputation matters. The impact is more readily apparent in some areas—healthcare, restaurants—than others, but the issue impacts all of us on some level (if not on a daily basis, then during particularly important times, such as during a job interview or leading up to a date). And reputation is also a sword that cuts both ways. As Warren Buffet famously mused, "It takes 20 years to build a reputation, and five minutes to ruin it." In the internet age, when news—good and bad—is disseminated at light speed, those 5 minutes have arguably been compressed to 50 seconds.
Posted May 09, 2018
Any marketing campaign worth its salt needs to carefully optimize its visual content. Brands want an image that will attract the attention of potential customers and that will make their product or service stand out from the crowd. But more than that, brands want to select images that generate the right kind of emotional response, keying into the appropriate brand values. It's no good advertising the latest running shoes with images that make the viewer feel restful and relaxed.
Posted May 03, 2018
Chatbots are all the rage. Marketers and customer service professionals can't get enough of them, but chatbots are also popping up somewhere that is, perhaps, less expected. No less a venerable media institution than the BBC is using in-article chatbots to introduce readers to complex topics.
Posted Apr 30, 2018
It goes against all received wisdom to withdraw completely from social media channels, like Wetherspoon's, or to increase friction for digital consumers like NRK. It seems certain, however, that as social media face increased scrutiny, more brands and content owners will start to swim against the tide.
Posted Apr 24, 2018
Facebook was a dream come true for marketers too. And marketers have tracked people and used their data without second thoughts. Why shouldn't marketers feed that data into artificial intelligence algorithms? Shouldn't customers want more personalized services, advertisements, and advice?
Posted Apr 23, 2018
Rep. Blackburn's question about control of the virtual-self hits at the epicenter of our Facebook problem: regaining personal control of our virtual identities is the answer to data privacy. Only when my real world-self owns my virtual-self can I truly have the benefit of data privacy and set both the boundaries and price for its use. This is achievable today, and it will be the largest disruption in the history of digital advertising.
Posted Apr 20, 2018
Facebook is in the middle of a PR crisis, for—more or less—simply conducting business as usual. Can they earn back customer trust, and continue to sell advertising based on user data?
Posted Apr 10, 2018
Facebook has made a number of changes recently to its news feed, driven by issues ranging from Russian intervention in the 2016 elections, the proliferation of "fake news," and consumers' increasing frustration with spam and click bait. In January, Facebook founder Mark Zuckerberg announced that Facebook users would be seeing more posts from friends and family and less from businesses and brands. The exception: business pages that generated discussion among users.
Posted Apr 09, 2018
Presenting EContent's annual Trendsetting Products list. Each year, we turn to our inboxes, our coverage, and our contributors to find out what products are helping content creators of all kinds stay on top of their game.
Posted Apr 02, 2018
In a blog post, Facebook's vice president of partnerships, Ime Archibong, wrote, "We paused app review last week while we implement new changes to our platform." It seems like a fairly innocuous announcement--an obvious step, even--but imagine what that really means for brands that have built their audience on Facebook's rented land.
Posted Mar 29, 2018
In the last month, digital advertisers who relied heavily on Facebook for content distribution have scrambled to adapt to the algorithm change. Now, the remaining digital media outlets must figure out how to drive traffic without the help of world's most influential social media platform. For those publishers, here are three tips to consider.
Posted Mar 21, 2018
Engage.im is a patent pending publisher hosted social platform utilizing proprietary technology incubated for over three years at Revcontent and distributed in a truly open feed.
Posted Mar 20, 2018
Facebook—all social media, really—has had a really bad few weeks. Public and political sentiment is peaking against its outsized power in driving news agendas, if not elections, for instance. And a woefully inadequate regimen for policing bad actors and misinformation continues to leak despite early attempts by platforms to clean up their acts. But there are also some dire metrics around actual usage patterns and overall trustworthiness with which to contend.
Posted Mar 15, 2018
Facebook is changing its News Feed algorithm. This major change means that businesses really need to take a step back and refocus their Facebook strategy to make sure they minimize the impact. The key term to keep in mind when reshaping your Facebook approach is "meaningful interaction", which means that your audience needs to interact with your content, whether it be in the form of comments, likes and other reactions, or shares.
Posted Mar 09, 2018
Google's Arts & Culture app came out a few years ago. So why are you suddenly hearing so much about it now? Because Google introduced a selfie feature. Surprise, surprise: everyone suddenly discovered a newfound interest in arts and culture. Marketers can learn a lot from the app's sudden success, from how to create marketing campaigns that stand a chance of going viral to planning ahead for the future. But first, let's back up a minute.
Posted Feb 27, 2018
StoryStream, an AI-powered content marketing platform provider, announced its partnership with Brandwatch, the world's premier social intelligence group, on the launch of its Vizia data-visualization platform. The partnership will enable StoryStream's proprietary artificial intelligence-powered content management capabilities to be used within the Vizia's platform, allowing Brandwatch customers to display the social content that matters most alongside insightful data-visualizations across organizations.
Posted Feb 22, 2018
Consider that, today, more than 70% of Americans use social media—up from only 5% tallied in 2005, according to the Pew Research Center. A handful of key players in the space continue to rule. Social Media Examiner's "2017 Social Media Marketing Industry Report" revealed that the top platforms used by marketers are Facebook (94%), Twitter (68%), LinkedIn (56%), Instagram (54%), YouTube (45%), Pinterest (30%), and Snapchat (7%). So what's in stor for 2018?
Posted Feb 21, 2018
You've probably heard the news by now: Unilever is threatening to pull its significant spending power out of the digital advertising marketplace if ad platforms don't clean up their acts. But the problem is more complicated than Unilever is making it sound. Can we really put the genie back in the bottle when it comes offensive content on the web?
Posted Feb 15, 2018
Telemundo, the exclusive Spanish-language home of the 2018 FIFA World Cup Russia, announced the launch of "El 12" ("The 12th"), a new, bilingual digital initiative to search for the next generation of top soccer influencers in partnership with the global soccer media company COPA90.
Posted Feb 08, 2018
Indi.com says it has changed the way brands market on social media by allowing customers to become brand ambassadors and instant influencers through user-generated videos. A satisfied customer can spread the word to their friends in an authentic and real way, and now, on Indi they can do it on video and get paid, win an amazing experience, or other great prizes to share.
Posted Feb 06, 2018
In the world of digital ads, two names continue to dominate: Google and Facebook. The competition isn't even close, with these online juggernauts now representing 73% of all U.S. digital advertising, a rise from 63% in the second quarter of 2015, per Pivotal's Brian Wieser in a recent note to clients. But a recent report by investment firm Cowen, "Ad Buyer Survey VI," suggests that Facebook may be poised to snatch that crown, due to the growth in video ads and Instagram.
Posted Jan 22, 2018
Social video creation platform, Wochit, reports that Facebook's de-prioritization of publisher and brand content is already having a negative impact across video metrics. The finding is among critical trends featured in the 2017 Wochit Social Video Performance Index, which is based on data from 33,000 videos posted to over 500 Facebook pages by nearly 300 brands.
Posted Jan 18, 2018
IDKA says it is a different kind of social platform, built from the idea that something is wrong in a society where privacy and integrity have lost their values. For years now the constantly expanding role of internet in our lives combined with more business models built on data as a commodity has undermined our privacy. But there is always a counter movement.
Posted Jan 18, 2018
How much of your traffic comes from Facebook? Whatever your answer is, it's about to change. Facebook has officially announced changes to its Newsfeed algorithm that will put content from friends ahead of, well, everything else. So, whether you're a media outlet or a marketer, your social media strategy is about to get a big shake-up.
Posted Jan 12, 2018
Social media is not only transforming the investigative abilities of those who are researching brands, it has changed the entire sales funnel—turning nearly every aspect of the customer experience on its head. No longer just about conversations, social media is now also about commerce.
Posted Dec 14, 2017