Social Media and Communities

Mzinga announced that it has completed a round of financing, raising $10 million that it intends to use to strengthen its overall financial position and increase investments in sales and marketing.

Posted Sep 25, 2009

As SLA examines what info pros are valued for within their organizations, it has become clear that the value of info pros is our ability to provide strategic information when, where, and how it is needed. It's not what we know or what we do with what we have access to-it's that we can add value to the entire decision-making process.

Posted Sep 16, 2009

The Blob is back. Here comes that oozing, amorphous, alien life form known for swallowing everything in its path: AOL.

Posted Sep 15, 2009

Based on the online community software market's twofold growth in size in 2008, IDC is predicting that the U.S. online community software market will grow from $278.4 million in 2008 to $1.6 billion in 2013 at a compound annual growth rate of 41.8%.

Posted Sep 15, 2009

Can social software consistently bring real ROI?

Posted Sep 14, 2009

RightNow has signed a definitive agreement to acquire HiveLive, Inc., a social platform provider.

Posted Sep 11, 2009

We are living in the conversation age, where one-way communication is no longer enough. Savvy consumers with infinite choices across the web expect interaction and engagement, and those who can't deliver will find themselves at the end of the line. In this excerpt of the book 18 Rules of Community Engagement, the author delivers insights gained during 2 years of experimenting with a variety of approaches in community building.

Posted Sep 10, 2009

If you've ever wondered why Googling "healthy eating recipes" while sitting on the couch in your pajamas leads to an inbox jam-packed with emails from every health and diet website known to man, then I have two words for you: behavioral targeting.

Posted Sep 10, 2009

EContent editor Michelle Manafy interviews Charlene Li, co-author of Groundswell: Winning in a World Transformed by Social Technologies. They discuss leveraging social strategies in and outside organizations--and for search in particular. They also talk about Li's forthcoming book on Open Leadership and how understanding how open your organization should be (and achieving the right degree of openness) will determine its chances for success in the future.

Posted Sep 09, 2009

EContent editor Michelle Manafy interviews Charlene Li, co-author of Groundswell: Winning in a World Transformed by Social Technologies. They discuss leveraging social strategies in and outside organizations--and for search in particular. They also talk about Li's forthcoming book on Open Leadership and how understanding how open your organization should be (and achieving the right degree of openness) will determine its chances for success in the future.

Posted Sep 09, 2009

Yahoo! has introduced Meme, a Twitter-style microblogging service, the company's latest attempt at a social networking product.

Posted Sep 04, 2009

Powered, Inc., has released version 10.1 of its social networking platform.

Posted Sep 04, 2009

Local news company Examiner.com has acquired participatory news network NowPublic.

Posted Sep 04, 2009

I'd like to be bold and boil down thousands of conversations I've had over the past 10 years as well as about 5 years of After Thought columns into one word: attention.Entrepreneurs, CEOs, and business owners want people to pay attention to their companies. Marketers, PR pros, advertisers, and salespeople are on the payroll for one reason: to generate attention. Truth be told, the editor of this magazine, Michelle Manafy, my contributing editor colleagues, and I all want you to pay attention to us.

Posted Sep 03, 2009

I just got busted for referencing a '60s Charlton Heston movie. OK, I get nostalgic. So when I heard an interview in which someone referred to "slugs" in the context of journalism, I felt like I was taking another joyride in the Wayback Machine: Could slugs be alive and well in contemporary journalism?

Posted Sep 02, 2009

Everybody is doing it: "tweeting," that is. Yet like so many other things that are all the rage, Twitter has a bit of a dark side. No, I'm not talking about users who detail their entire day via the microblogging site. Recently, concerns about hacking and "maltweets" have plagued users of the popular free social networking site and others.

Posted Sep 01, 2009

Many businesses budget tens of thousands of dollars a month, or more, for public relations programs but ignore the most effective PR resource in a company's arsenal: its own web site. You have well designed web pages for your customers - you need well-designed web pages for the press as well. Your online pressroom markets your company to the media 24/7. Think about how powerful it is when an editor spotlights your company as the leader in your space or as the source of information regarding a particular technology, product, or industry initiative. But an essential part of getting that kind of coverage requires having a user-friendly press page. What happens when a writer or an editor comes to your site; can she quickly and easily find what she is searching for, or does she move on to one of your competitors to get the needed information?

Posted Sep 01, 2009

The Wikimedia Foundation, a non-profit organization that operates the online encyclopedia Wikipedia, has received a $500,000 grant from The William and Flora Hewlett Foundation to expand its work bringing free educational content to everyone on the planet.

Posted Aug 25, 2009

Distributed social media company Demand Media and CoverItLive, a live social event software company, have announced a strategic partnership to offer CoverItLive's programming tools to the hundreds of brands and publishers that make up Demand Media's customer base.

Posted Aug 21, 2009

ReallyWho.com has released an eponymous online identity verification service that has brought the public records identity verification technology used by financial institutions to Facebook, LinkedIn, Twitter, and other social media websites.

Posted Aug 21, 2009

Web development and content management platform Platforminc has released its Mobile Blogging Tool, which enables users to add text, video, and photos to existing articles and blog entries.

Posted Aug 21, 2009

Demand Media, a provider in distributed social media, announced the availability of Twitter functionality within the company's Pluck social media platform.

Posted Aug 18, 2009

Zendesk announced that it has secured $6 million in series B venture funding.

Posted Aug 18, 2009

Torrance, Calif.-based company RateVoice has launched a new customer rating and review system aimed at making the online review process easier and more affordable for ecommerce businesses.

Posted Aug 14, 2009

Facebook has reached a deal to acquire FriendFeed, a service for sharing online.

Posted Aug 14, 2009

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