Social Media and Communities

Scientists at University College Dublin (UCD) have developed a system intended to improve the helpfulness of online customer reviews, and have been awarded a distinguished paper award at the British Computer Society's annual Artificial Intelligence Conference for their efforts.

Posted Dec 22, 2009

OneForty, Inc., has raised $1.6 million in funding, according to an SEC filing.

Posted Dec 22, 2009

EPiServer has added an integrated ecommerce platform to its existing web content management and community platform.

Posted Dec 15, 2009

In response to the increasing use of Twitter by commercial users, the popular social networking site is beginning to experiment with some business-specific features.

Posted Dec 15, 2009

Social media developer LivingSocial released an app for the iPhone that gives users access to daily coupon offers based on participation, and allows restaurants and other stores to promote their business through LivingSocial's community.

Posted Dec 11, 2009

Blogtronix has announced a change to its pricing structure, anticipating the release of Blogtronix version 3.5 and Blogtronix Micro.

Posted Dec 08, 2009

The LinkedIn social network is now open for modification with the launch of the developer.linkedin.com website.

Posted Dec 01, 2009

Dow Jones & Co., Inc. has released two online tools geared toward streamlining business operations.

Posted Nov 24, 2009

Microsoft and LinkedIn announced that the upcoming Microsoft Office 2010 will feature integration between the LinkedIn professional social network and the Microsoft Outlook program, letting users manage LinkedIn connections and send messages directly from their Outlook inbox.

Posted Nov 20, 2009

Enterprise cloud computing company Salesforce.com unveiled Salesforce Chatter, a secure enterprise collaboration application and social development platform.

Posted Nov 20, 2009

Twitter is releasing, on a limited trial basis, a "retweet" button that allows users to forward tweets to their followers more easily.

Posted Nov 10, 2009

According to a study by Palo Alto Networks, the use of social networking and collaborative applications for business purposes has increased dramatically in the past 6 months.

Posted Nov 10, 2009

The creators of Peek, a mobile email device, are releasing a purpose-built device designed solely for use with Twitter.

Posted Nov 06, 2009

You would be hard pressed to find a company where the bulk of employees are not on LinkedIn, Twitter, or Facebook—likely all three and possibly many more. As organizations begin to grasp how to make social media tools part of an effective business strategy, many are developing specific guidelines for how employees can use—or not use—social media, both in the workplace and at home. Some, though, are doing it more successfully than others; recently, The Washington Post garnered criticism when its social media policy, which many perceive as draconian, was released.

Posted Nov 06, 2009

JackBe sought a solution that would help consumers have a good user experience with its new product, which was part of the emerging mashup market segment. The company chose to work with Acquia Drupal to launch a community in order to meet the needs of inquiring customers, as well as to give them a gentle and productive introduction to mashups in general and JackBe's solution in particular.

Posted Nov 04, 2009

Social networking is making significant inroads into the business practices of major organizations, not the least of which is improving customer support. Companies are using social media as a tool to allow customers to engage with each other to get their technical and customer service questions answered—impacting traffic to existing customer service and help desk functions and, even more importantly, improving service and cementing relationships in the process.

Posted Nov 04, 2009

The Omaha World-Herald Co. has purchased WikiCity, a community-based social website that provides localized information on events, places, and people in 22,000 U.S. towns.

Posted Nov 03, 2009

Spanish-language media company Univision Media, owners of the Univision television network, partnered with the makers of social web browser Flock to release a customized version of the Flock browser tailored to Univision's portal.

Posted Oct 30, 2009

Open Source microblogging developer StatusNet secured $875,000 in a round of financing that included venture capital groups Montreal Start Up and iNovia Capital, as well as angel investor Oleg Tscheltzoff.

Posted Oct 30, 2009

Indiana University has received more than $1.8 million from the National Institutes of Health (NIH) to collaborate on a $12.2 million, seven-university project designed to network researchers around the country.

Posted Oct 27, 2009

Knexus has raised the curtain on its latest integrated social media and rapid learning platform.

Posted Oct 27, 2009

It goes without saying that an online presence is essential for the success of almost any modern media company, whether it's a local institution like a radio or television station or a national brand. Unfortunately, the bewildering array of standards, technologies, and platforms available for content management makes establishing a solid foothold in the digital arena as daunting as it is valuable. With the Oct. 27 release of Spotlight, a video hosting and management platform with social media features, developer Reality Digital is hoping to remove some of that confusion.

Posted Oct 27, 2009

Social software developer Blogtronix announced plans to unveil Blurt It, its upcoming micro-social search platform, at next month's Web 2.0 Expo in New York.

Posted Oct 23, 2009

Google announced that it reached an agreement with Twitter to index the content of its social media site, hours after Microsoft announced similar capability in its Bing search engine.

Posted Oct 23, 2009

Social media analysis company Visible Technologies announced that it will partner with In-Q-Tel, a strategic investment firm launched by the CIA that exists to develop technologies in support of the U.S. intelligence community.

Posted Oct 23, 2009

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