Social Media and Communities

Topsy, a social analytics platform for real-time discovery and marketing, launched a new feature in Topsy Pro that allows brands to find and reach in-market consumers on Twitter through real-time Boolean search. Brands will be able to identify people who are actively searching for products and services by location and target them with personalized content, offers, and relevant social ads.

Posted Jul 23, 2013

The introduction of social media was revolutionary. It connected people in unprecedented ways, and allowed companies to bypass mad men and their agencies and go straight to the customer. But as easy as it may seem to use social media as a branding tool, it's more complicated than it may seem.

Posted Jul 22, 2013

That little bump on your arm that looks like a mole. But what if it is something worse? You don't remember it being there last month. Maybe it's just a bug bite. Although it has been bothering you for a few days. So what do you do? Of course you approach this problem like any other rational human with a college degree and a smartphone. You ask the internet.

Posted Jul 18, 2013

For some time, Facebook, Twitter, and LinkedIn have been the "big three" of social media, but a new and very powerful player -- Google+ -- has changed the social media landscape, especially for B2B marketers. Already overwhelmed with the multiple options and rapidly expanding time and resource commitment required to remain relevant across multiple communication channels, B2B marketers find themselves faced with a big decision-stick with LinkedIn or become engaged with Google+? Or both?

Posted Jul 17, 2013

Last fall, I wrote a column about the growing importance of U.S. Hispanics for marketers. In it, I presented a few data points that highlighted the propensity of Hispanic Americans toward social media behaviors. Since then, there has been a deluge of additional evidence that U.S. Hispanics continue to lead the charge in social media adoption.

Posted Jul 11, 2013

The Fancy is a blend of Pinterest and Amazon, selling items curated by users, and investors are taking notice. According to Bloomberg, The Fancy just got an influx of cash with $53 million in investments from Len Blavatnik along with such notable names as American Express and Will Smith (yes, that Will Smith).

Posted Jul 08, 2013

It probably won't matter much to the hordes of Potter fans who frequent Pottermore, but CEO Charlie Redmayne is leaving to return to HarperCollins U.K. as CEO. Redmayne had served as the head of Pottermore since its beginning in 2011.

Posted Jul 02, 2013

If you use Gmail or Chrome, you probably have a Google+ account, whether you know it or not. But Facebook still dominates the social networking landscape...for now. According to Searchmetrics sharing on Google+ is poised to surpass sharing on Facebook by 2016. Yes, in just three shorts years, you and everyone you know will have made the switch to Google+ -- or at least that is where they'll be sharing the majority of content.

Posted Jul 01, 2013

Kenshoo Social, a social marketing platform, announced it has integrated with Twitter's Ads application program interface (API) and earned the designation of Twitter Ads API partner. This furthers Kenshoo Social's commitment to providing brands and agencies with solutions for social media marketing and expands on the performance tracking of Twitter paid and owned media.

Posted Jun 26, 2013

We are a busy people; bombarded with jobs, kids, soccer games, laundry, mowing the yard, paying the bills... the never ending cycle of everyday life. This isn't news to anyone. Because we are constantly in motion, even our entertainment has to move quickly and be bite-sized. For this reason, content is seeing a transition into the visual realm - as opposed to text-based -- across many platforms.

Posted Jun 26, 2013

Any international enterprise knows that, in the global market, translation capabilities are integral to continued success. While many businesses have grasped the importance of translating their products and services for non-English markets, they have often ignored the flip-side of that task: translating content produced by their non-English speaking customers.

Posted Jun 21, 2013

The popularity of the hashtag (#) has just received another boost with the recent news that Facebook will now be rolling them out to their users. The official Facebook announcement states that hashtags will be clickable and allow users to see public posts around shared topics like #NBAFinals, #Oscars, and more. While most of us are familiar with those four simple lines and their rise to fame on Twitter, Instagram, and Pinterest, their background and meaning remains shrouded in internet lore. Who created the hashtag? Why is it called a pound sign, number sign, and a host of other names? And why do we use them, are they actually helpful?

Posted Jun 20, 2013

As organizations and individuals work to build their Twitter followers they eagerly watch for mentions and RTs (retweets). And then they spot something like this: "XYZ E-publication is out today! Top stories by @thisperson @thatperson @YOU!" Your first inclination is to quickly RT the tweet to all of your followers and respond to the poster with a heart-felt "gee, thanks so much for including me!" But, wait a minute, is there any real value in this kind of exposure?

Posted Jun 19, 2013

Video content discovery solutions provider Jinni, announced the release of "Watch Together," an effective social discovery feature to recommend content that suits the tastes of more than one viewer. The feature is part of the latest Jinni discovery engine API, and is now available for implementation by the company's global customers and technology partners.

Posted Jun 18, 2013

On June 11, Flipboard introduced the ability for users to collaboratively build a magazine. With interesting implications-especially for the content marketing community-- in a post on the company blog, Flipboard wrote: "Starting today, Flipboard curators can invite others to contribute to their magazines."

Posted Jun 13, 2013

You've probably already seen hashtags on Facebook even though, until now, they served no practical purpose. But on June 12, Facebook announced it would introduce hashtags to its platform to facilitate public conversations.

Posted Jun 13, 2013

In the past month I have attended two webinars with thought-leaders from the social media marketing space in which one of the luminaries referred to Likes on Facebook as "vanity metrics" as if this were uncontestable common knowledge. This was troubling for three reasons. First, it reveals engrained prejudices about social media that are simply false. Second, it suggests a profound ignorance about the mechanics of social media platforms. Third, it indicates that direct-response thinking still dominates much of the discourse around social media marketing.

Posted Jun 13, 2013

Dave Kerpen, founder and CEO of Likeable Local announced the company has closed a seed round of fundraising with $660,000. Likeable Local aims to make social media easy and effective for small businesses through automated content, targeted social advertising, and Facebook applications. Launched in beta last year as Likeable Dentists, in conjunction with Fortune 500 partner Henry Schein, Likeable will use the funds raised to build out development and sales teams, expand to additional verticals, and launch a mobile application.

Posted Jun 11, 2013

Anametrix, a cloud-based, real-time marketing analytics platform, introduces Anametrix Social Analytics. This solution aggregates all social-media data in one place and allows marketers to quantify the ROI of this earned media by analyzing and correlating key marketing metrics and comparing it to paid and owned media.

Posted Jun 06, 2013

Post Planner, a Facebook content curation and scheduling app, released its newest feature that helps page managers find and post trending content on and topic or keyword. The feature uses a unique algorithm to search for trending content on a variety of topics and generates a stream of shareable articles for page managers.

Posted Jun 05, 2013

As the internet exploded and more and more sites have constant streams of news and commentary on everything from world politics to which celebrities are dead (dead-celeb.com), the importance placed on content curation was, perhaps, inevitable. Separating the wheat from the chaff is sometimes so important to people, they're willing to pay for it.

Posted Jun 03, 2013

They say home is where the heart is. But judging by its lukewarm initial reception from users, that adage may not be so true of Facebook Home, the social media giant's new software suite for certain Android devices that's designed to dominate home and lock screens with social networking capabilities. Yet, despite only being downloaded between 500,000 and 1 million times since it launched in early April and notwithstanding its 2.2 out of five stars average rating from nearly 15,000 users, according to the Google Play Store, experts say Facebook Home may hold promising potential for digital content providers (DCPs) to push their brands and offerings.

Posted May 31, 2013

Random House, Inc., announced the release of the mobile version of BookScout, its Facebook app, which enables book lovers to connect with friends and receive personalized book recommendations. Developed in response to user feedback, this mobile release follows recent tablet optimization and enhancements to the app's social-sharing features.

Posted May 30, 2013

There were plenty of lessons to be learned from this year's Streaming Media East conference, held May 21-22, in New York City. Digital content creators of all stripes have plenty to learn from the video-focused crowd at SME, but a few key takeaways stood out above the rest.

Posted May 22, 2013

Nimble, the social CRM solution, announced the debut of its 3.0 offering. The new version offers a "Today Screen" where users land when they open Nimble and can immediately act on the intelligence Nimble surfaces each day. The complete experience includes a to-do list, engagement opportunities personalized to users' network, deals in the pipeline, milestones such as birthdays and job changes among contacts. Nimble also offers "Today's Top 3" which pulls contacts from your network to engage and follow-up with effectively.

Posted May 21, 2013

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