Social Media and Communities

John Wiley & Sons, Inc., announced a new partnership with Kudos, a start-up service designed to help academics and learned societies measure, monitor, and maximize the visibility and impact of their published articles. From April 2014, the Kudos platform will be freely available across a representative trial of articles from the Global Research portfolio.

Posted Feb 27, 2014

Stephanie Moritz, head of PR and social media at ConAgra Foods and an instructor with the Digital Professional Institute (DPI), says that many social media features will evolve to meet the needs of both companies and consumers. In fact, Moritz has seven specific predictions.

Posted Feb 25, 2014

In a February 19 blog post, Mark Zuckerberg announced that Facebook intends to buy Whats App. For a total of $16 billion in cash and stock (yes...billion). There's another $3 billion in stock for Whats App employees but that will vest over four years. Whats App is a cross-platform messaging system that, according to the post, has over 450 million people using the service each month with 70% of them active on a given day.

Posted Feb 20, 2014

What does it mean to be online today? Increasingly, it means being part of the "now" and interactively tapping into the communal and cultural zeitgeist. And that, of course, means being connected to some form of social media. From aNobii to Zooppa, social networking sites are dominating cyberspace and becoming impossible for digital publishers and electronic content providers to ignore, and for good reason. People everywhere want to be part of an electronic conversation that is happening at this very moment via popular platforms such as Facebook, Twitter, Google+, YouTube, Instagram, and Yelp. They want to chime in with opinions; share ideas, photos, and videos with family, friends, and followers; stay updated with favorite movers, shakers, and brands; and remain engaged in a dynamic digital dialogue, whether at home, at work, or on-the-go.

Posted Feb 19, 2014

While some stats suggest that Google+ usage rivals Facebook, skeptics point out that anyone with a Google Mail account is, by default, a Google+ user whether they actually "use" the tool or not. On top of that, Google recently created an online uproar through its requirement that users of its other property, YouTube, have a Google+ account in order to access the site. And, those who use Google+'s most popular feature-Hangouts-are also considered Google+ users, whether they actively use other features of not. Still, while the site's statistics may involve a lot of smoke and mirrors, most believe that it's an option that can't be ignored, primarily because of its impact on SEO.

Posted Feb 10, 2014

It wasn't so long ago that I was writing about Facebook Stories as the social media giant's first steps into the content marketing game. Now Facebook is putting an even bigger emphasis on content, with Facebook Paper (check out this video to see what some experts think about the new app). The Flipboard-esque app is, in essence, just a sleeker way to get and share the same content you see in your normal Facebook feed-combined with a news reader.

Posted Feb 04, 2014

Interacting Technology, the Israeli born social vertical building platform, announced the worldwide launch of Moovz.com, a social networking platform and mobile application for the gay community. Since its Beta launch in October 2013, Moovz has been available online and on mobile devices worldwide. The platform currently operates in eight different languages and launched with over 25 million interactions by users worldwide.

Posted Jan 23, 2014

Love motivates us to create things that share that story with the world. And tapping into that desire with your customers forms a bond that will last a lifetime. Do your customers love you? Do they love your products and services? Do they love you enough to post a picture of you, sing a song about you, or write a eulogy for you? The cold, calculating world of business comes down to customer choice between something they love and something they don't. But why is love such a big deal?

Posted Jan 23, 2014

Facebook wants your eyeballs, and isn't about to let any competitor go unchallenged. This time around, the social media powerhouse has Flipboard in its sights as reports of the impending release of Facebook Paper filter out. According to re/code, Paper could be out sometime this month and will aggregate your news into a Flipboard-like app for mobile users.

Posted Jan 16, 2014

Memorease and Milestones introduced its own approach to social networking by providing platform to upload and share any type of digital content with a personally selected list of family and friends. Serving as an alternative to social networks that actually sell and never delete uploaded content, Memorease and Milestones guarantees a private place to share, manage, and edit any kind of digital content.

Posted Jan 16, 2014

Josh Miller, co-founder and CEO of Branch and Potluck, announced on January 14, 2014, that the company has been acquired by Facebook and will be joining the Facebook Conversations group in New York City. Miller says that Facebook has asked the Branch team to build their product at "Facebook scale."

Posted Jan 13, 2014

VisualGraph announced on its site that it is now part of Pinterest. VisualGraph is a machine-driven search platform that specializes in visual content. According to the post from founder Kevin Jing, "Our approach is to combine the state-of-the-art machine vision tools, such as object recognition (e.g. shoes, faces), with large-scale distributed search and machine learning infrastructures."

Posted Jan 09, 2014

Comigo, the creator of a comprehensive multi-screen TV platform and Octoshape, provider of cloud-based OTT streaming technology, announced a partnership to deliver an end-to-end TV solution for operators. The Comigo-Octoshape solution leverages Octoshape's patented suite of multicast technologies.

Posted Jan 08, 2014

An Android-based TV stick aimed at enabling families to communicate, share content, interact and play via the TV -- no matter where each individual may be located -- is to be launched at CES, Las Vegas. The new HDMI TV stick called Bob -- and developed by Meet-Bob Ltd. -- is designed to provide families with intuitive and exciting interactive communication options.

Posted Jan 07, 2014

So much conversation around the importance of social media for business has focused on its role in marketing. How to engage customers with a brand on Twitter in a way that translates to new sales? How to capture a large Facebook fan base and then transform it into brand champions and paying customers? But a new index from Sprout Social, which provides social media engagement, publishing, and analytic tools, shows that social media's most exciting opportunity-and challenge-may be the provision of customer service.

Posted Jan 06, 2014

This year, I finally have a New Year's resolution I think I can keep. In 2014, I'm not using social media. or at least I won't be using the social media I'm already familiar with. Instead, I am vowing to move on to new social shores and try out new tools and networks.

Posted Jan 03, 2014

If you turned to Snapchat for the privacy its private, vanishing messaging provided you will be more than a little disappointed to hear the company has been hacked. It started when Gibson Security claimed Snapchat's API was vulnerable. Snapchat responded on its blog by saying there were "theorhetical" dangers, and that it had implemented safeguards to help address book information safe. But then a hacker group responded by posting 4.6 million usernames and phone numbers in a downloadable database-just in time to ring in the new year.

Posted Jan 02, 2014

You may have heard a rumor that Facebook is dying. Millennials are supposedly ditching the platform. Because grandparents are flocking to the service others are leaving in droves. Don't believe the hype. To misquote Mark Twain, the rumors of Facebook's demise have been greatly exaggerated. Your goal, like many content creators is clicks, right? Attention, time, trust, affinity. Right? Look no further than Facebook. But (caveat coming) bring your wallet.

Posted Dec 26, 2013

In August, the Pew Research Center's Internet & American Life Project released data from its spring tracking survey showing that while there are clearly fewer Hispanic Americans among the total U.S. internet population, these same users are more likely to use social networking sites than non-Hispanics. While 70% of white, non-Hispanic internet users use social networking sites, a whopping 80% of Hispanic internet users use such sites (75% of black, non-Hispanic internet users use social networking sites). In addition, while just 14% of white, non-Hispanic internet users use Twitter, 28% of Hispanic internet users employ the service (27% of black, non-Hispanic internet users use Twitter).

Posted Dec 23, 2013

Check out our most recent EContent Live Hangout, with Jose Castillo, Drew Bedard, and Tom Mullen. The guys talked about Facebook video ads, privacy, and what the emerging role of the "marketing technologist" means to companies.

Posted Dec 20, 2013

Did you miss your chance to grab up Facebook shares during its initial public offering - or during the stock dump that happened shortly after? Well, you may have another chance...sort of. Facebook, Inc. announced that it is commencing an underwritten registered public offering of 70,000,000 shares of its Class A common stock. Gigom estimates this to be valued at approximately $3.9 billion.

Posted Dec 19, 2013

You may have noticed that videos are playing a bigger role in your Facebook newsfeed since September. That's because the social media giant was trying to make the video experience more engaging. The company says it has worked, and so now it is testing video ads. According to Facebook's blog post, "Marketers will be able to use this new format to tell their stories to a large number of people on Facebook in a short amount of time - with high-quality sight, sound and motion."

Posted Dec 17, 2013

Many social networks just ignore the protestations of their users when changes to the layout or privacy settings enrage the masses. But when Twitter decided to change its block feature, the outcry from users was heard, and quickly responded to. The change would keep a user from seeing the activity of a user they had blocked -- but would not keep the blocked user from seeing the activity of the person who had blocked them.

Posted Dec 13, 2013

Instagram co-foudner Kevin Systrom announced the photo-sharing app's newest feature, Instagram Direct. In a move to compete with popular services like Snapchat, Instagram will allow users to send photos directly to another user -- or a group of up to 15 users.

Posted Dec 12, 2013

If there is one think failing social media marketing, it is a lack of social. I'll explain what I mean by this in a minute, but let's first examine the reality of today's business operations.More and more companies are moving to automated processing and communication to squeeze out operational costs and add a few more margin percentage points. When you call a service provider today to get a problem resolved, do you actually get a human being answering the call? Or, conversely, do you get an automated system that takes you through four levels of questions that get you nowhere and then leave you waiting 15 minutes or longer to get connected to an actual person to help you?

Posted Dec 09, 2013

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