Technically, I'm still in the coveted 18- to 34-year-old marketing demographic. I've got another couple of years before all you marketers stop fighting so hard for my attention (and my dollars). From a purely practical point of view, I've never understood the clamor for youth dollars-mostly because they don't have any money. Sure, they're wanton spenders, but they don't have much money to begin with. And I'm not the only one who calls into question the time-honored tradition of chasing 18 to 34 year olds. According to a post on Villing & Company's blog, "By 2010, 50 percent of all consumer spending in America will be by people over the age of 50." In fact, that 50-plus age demographic already outspends the 18-34 group by more than $1 trillion per year. That's a lot of money.
Posted Sep 23, 2014
When Lucy Kemmitz stepped into the role of social media manager for Hilton Hotels & Resort, the first dedicated social position for the brand, she was able to craft her own job description. She says, "We have over 550 hotels around the world, and I have the task of training and educating each hotel in social media, working with regional teams that assist in rolling out different programs." Kemmitz works closely with a host of departments, not only in the Americas but across the world. "Making sure Hilton is top of mind in social is important not just in driving revenue, but in ensuring that guests and potential guests feel cared for," she says.
Posted Sep 12, 2014
For the two networks airing the tournament, Univision and ESPN, the matches are setting viewership records. The networks netted a combined average of 7.5 million viewers during the first 11 matches. During the opening match of the tournament, the two networks drew a larger average audience than any World Cup opener in the past 20 years. For the match between the U.S. and Ghana, the average audience across both networks was the second largest for a U.S. opening-round match in history. The largest was in 2010, but that match was aired on a Saturday on ABC, whereas this time it was on a Monday and in English on ESPN.
Posted Sep 09, 2014
Leave it to NPR to get me thinking. I recently heard a story that asked whether some images or videos, like that of the recent execution of journalist James Foley, should be censored by media outlets such as social media sites. The New York Post was vilified for running a picture taken of Foley just before he was murdered, while Twitter and YouTube both scrambled to remove videos of the event and suspend user accounts. Should social media sites have the right to censor content like this or any content at all?
Posted Sep 02, 2014
Have you ever wondered how many people really see your tweets? Then Twitter has the tool for you, a new publicly available analytics board. The tool isn't entirely new. It's been around for awhile but was only available to verified users and advertisers. Now, anyone can use it.
Posted Aug 28, 2014
The new Facebook Messenger App isn't exactly making a lot of friends among consumers. As we reported earlier, it has raised many privacy concerns. Not to mention the anger users expressed at having to download a separate app for something the flagship Facebook app had been doing just fine. Now, Facebook has responded to user concerns.
Posted Aug 28, 2014
Vine, the short video creation and sharing app, announced new editing and creation tools on its blog. Now users can use existing videos on their phones to create new Vines. They can also use a new editing tool to help create these new videos.
Posted Aug 21, 2014
Facebook warned users that it would be moving its messaging function out of its flagship mobile app and to its own app, but that didn't stop an outcry from happening when the change finally came. While the app quickly zoomed to the top of the iOS App Store charts it also received abysmal reviews-though some of those reviews seemed more like sour grapes than an actual critique of the app's functions. But privacy concerns are being raised as well.
Posted Aug 12, 2014
Even though most brands still can't run ads on Instagram, they are highly active on the social network. According to AdWeek and data from Shareablee, "Facebook garnered 2.5 million brand posts, a year-over-growth of 22 percent" while "Instagram had 493,000 of such posts, a 49 percent year-over-year jump." But Instagram is beating Facebook in total actions per post.
Posted Aug 05, 2014
An interesting tournament with a passionate digital audience made the games not just a hit on the pitch but also proved to be key for several brands to leverage the enthusiasm and cloak themselves in the football fever. Not just the main sponsors, but also those who were far from the action used the World Cup beautifully to magnify and amplify their engagements and ride on the waves that the event created. So, what were the key five lessons marketers can take from the World Cup 2014? Read here:
Posted Aug 04, 2014
Publishing startup Tablo announced the launch of new social features for its cloud-based ebook publishing service. This marks the biggest shift in the platform since its launch in 2013. Off the back of a seed funding round, the developments are part of a wider effort to transform the writer from a solitary character into a social one by encouraging collaboration among authors and likeminded individuals within an online community.
Posted Jul 31, 2014
According to Re/code, Facebook is about to end its Gifts service. For many, the biggest surprise here is that Facebook still had its Gifts program. The idea was that Facebook would encourage users to order and send gifts to their friends, but about a year ago it discontinued the physical part of the gifts program. Now it's ending the part that suggested you send digital gift cards to friends.
Posted Jul 31, 2014
Facebook is phasing out messaging in its flagship app, according to Tech Crunch. Mobile users who still want to use Facebook's messaging service will have to download a standalone messaging app.
Posted Jul 29, 2014
TigerLogic Corporation announced it has added several new creative features to Postano, its flagship social product and visual marketing platform. The Postano version 2.5 release includes advanced social filtering options, a Style Editor for custom visualizations, new dynamic data visualizations, and other platform enhancements. Postano provides a platform that allows brands to creatively work with user generated content in new ways to develop campaigns. With Postano 2.5, brands now have the ability to customize their visualizations on the fly with added intelligence for approving content.
Posted Jul 17, 2014
Sitecore, a provider of customer experience management, announced it will offer enhanced social media management capabilities to its customers with the introduction of Sitecore Social Powered by Komfo. Sitecore has acquired a majority stake in Komfo, a Danish social media marketing and community engagement application provider. The investment will extend Komfo's presence in global markets and forms the basis of Sitecore's social media product.
Posted Jul 10, 2014
Most of us are familiar with using social media to post status updates about our vacation, photos of our family, funny videos we find on YouTube, or tweeting about our favorite sports team. However, when it comes to using social media for business purposes, it is important to understand that the rules are different. Anything you post can be considered a form of consumer advertising; as such, you need to be careful not to post misleading or false information. This is especially true if you work in a regulated industry such as financial services, banking, healthcare, law, or pharmaceutical.
Posted Jul 09, 2014
Facebook revealed that in 2012 it allowed researchers to manipulate newsfeeds of hundreds of thousands of users to influence their emotions and track their subsequent behavior. All of this was done without users' permission, and the findings eventually appeared in the study "Experimental evidence of massive-scale emotional contagion through social networks."
Posted Jul 01, 2014
Social media management and compliance tools are promising approaches that allow companies to stay within the law but still communicate with customers. Experts say tools alone are not enough to prevent a social media faux pas-a solid social media management strategy is paramount. The evidence suggests that businesses are in the early stages of social media risk management. Social media for business may not be the Wild West any longer, but it takes prudence to stay on the right side of the law.
Posted Jun 30, 2014
Twitter has been around since March 16, 2006 and, Ashton Kutcher and Ellen Degeneres aren't the only ones to have leveraged this tool to gain massive exposure. In the digital content world there are a number of authorities that were early adopters and have built significant networks on Twitter - and other platforms. Earlier this year, Twitter unveiled a tool that would allow audiences to find the first tweets of, well, anyone. But a lot has been learned since those first tweets, and we decided to ask some industry influencers what they've learned.
Posted Jun 11, 2014
A division of Simon & Schuster, Atria Publishing Group, is teaming up with United Talent Agency to create a new imprint-Keyword Press- that will focus on providing an outlet for social media stars. According to the New York Times, five book deals have already been made with the likes of YouTube personalities Shane Dawson and Justine Ezarik.
Posted May 27, 2014
I spent a couple of years working in book publishing during my 20s. I learned a lot while I was there, but one of the things that surprised me most was that the book industry operates solely on the gut feelings of its editors and publishers. That was fine when book publishing was more a gentleman's hobby than a legitimate business, but these days, book publishers are integral parts of the money-making media empires of people such as Rupert Murdoch.
Posted May 27, 2014
It is one thing to talk about trends affecting the digital content industry, but it's something completely different to be one of the people whose job it is to bring those trends to life. From Big Data to content marketing, EContent talked with three people who exemplify what it means to be working in digital content today. Today we profile a social media star: Greg Bedard, Senior Writer, theMMQB.com.
Posted May 21, 2014
Great content is integral to digital success, and in order to create great content, you need to be able to tell a great story. Of course, in the age of social media, online video, and apps, storytelling doesn't always look like it used to. So Jose Castillo sat down at The International Storytelling Center with director Kiran Singh Sirah, and Brad Eshbach to talk about the art and power of storytelling -- digital and otherwise.
Posted May 16, 2014
Charities and non-profits have always faced a tremendous number of challenges. From fundraising to marketing to organizational difficulties, social work is a constant uphill battle. Yet today, technology seems to be turning the tides. Social media is helping charities reach out to people around the world on a scale that was never possible in the past. Social media marketing has now become an absolute must for organizations of all shapes and sizes, and developing strategies to implement this incredible tool in the most effective manner possible should now be a top priority for every non-profit. Instagram in particular has recently emerged as the best social platform for marketers. So to put this vital tool to work for your non-profit, here's a crash course in Instagram engagement and how to improve your non-profit awareness conversions.
Posted May 16, 2014
There is no denying that social media has profoundly changed the way people communicate with family and friends and the way businesses interact with customers--as well as prospective clients. What you may not have noticed is the way that the increasing popularity of social networks as a gateway to the wider web has changed online video and the way we consume it.
Posted May 12, 2014