The dynamics of the web content management (WCM) software market changed in 2016. Experts say that customers are increasingly seeking best-of-breed solutions that play well with the rest of their infrastructure. Additionally, many feel as if they overbought WCM packages that can do a lot, but are complicated to learn and use.
Jarrod Gingras is an Analyst covering technology across the enterprise information landscape including web content management and enterprise content management.
Since joining The Real Story Group, Jarrod has contributed to research across the enterprise information landscape, with a special focus on the end-user experience for the technologies we evaluate. He has also advised clients such as the Children's Hospital of Philadelphia, Nokia, and MIT-Sloan Business School on their enterprise information challenges.
Follow Jarrod on Twitter: @JarrodGingras