commonFont and Qualtrics Partner

Aug 14, 2018

Qualtrics, an experience management provider, and commonFont, a leading customer experience (CX) services firm, have announced a strategic partnership that brings together commonFont’s services with Qualtrics’ technology to help organizations create and deliver exceptional customer experiences.

commonFont says it is setting new standards for client experience, impact, and value in cloud technology services. commonFont provides program design, implementation services, and ongoing services to clients at each stage of the CX journey. Qualtrics’ Customer Experience Management Platform is one of the four pillars of the Qualtrics Experience Management (XM) Platform. It enables personalized, omnichannel conversations with customers at scale, case management, and full CRM integration. In addition, Qualtrics powers prescriptive and predictive insights, powered by Qualtrics iQ, a set of intelligent analytics capabilities built on artificial intelligence and machine learning.

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