Zendesk announced that it has secured $6 million in series B venture funding. Silicon Valley-based Benchmark Capital led the round while previous investor Charles River Ventures participated pro-rata. The funding will be used to expand operations, including opening a San Francisco office, and to continue to build products that are inspiring the help desk 2.0 movement. Beginning today, Zendesk will also offer two new editions aimed at providing better support functionality for both small businesses and larger organizations.
(www.zendesk.com, www.benchmark.com, www.crv.com)