Webinfinity Addresses the Engagement Gap in Business Portals with its Engagement Automation Engine

Oct 15, 2019

Webinfinity is formally launching its Engagement Automation Engine, redefining how business portals are developed, curated and experienced. Webinfinity's engine is purpose-built to drive engagement with less cost and faster time-to-engagement when compared with traditional approaches to business portals.

Webinfinity is unique in its cross-ecosystem engagement enablement. Webinfinity was identified as a representative vendor in the 2019 Gartner, Market Guide for Partner Relationship Management Applications as a vendor that delivers partner ecosystem platforms.

  • Guaranteed Engagement for B2B Portals— The Webinfinity engine is specifically designed to automate and drive user engagement. Its engagement intelligence, dynamic curation capabilities, and rules-driven personalization all combine to quickly configure on-demand experiences for any type of user, in any role, working in any language, or geographic region with no coding. In-application analytics provide insight into potential engagement gaps that may need to be addressed. The engine's workflow capabilities enable user-friendly tracking and reporting of transactional actions across a sales motion, new user onboarding progress, or customer, partner, and employee support flows, all from a unified portal interface.
  • Less Cost and Risk to Deliver Cross-Ecosystem Experiences—Engagement must be viewed as a business-critical process. Experiences, personas and preferences change over time, so having the ability to continuously curate content, external systems, and tools to create the desired user outcome is paramount. The cost and time required to do this are not trivial. The Webinfinity Engagement Automation Engine simplifies constant experience curation for non-technical users. The engine includes connectors to external systems designed to unify the experience across application, content and relationship ecosystems.
  • Faster Time to Market When Compared to Monolithic Platforms or Custom Development—The Webinfinity Engagement Automation Engine is a SaaS-based application that is unique with a codeless approach designed to speed time to engagement with significant business outcomes. In addition, Webinfinity's partner portal blueprint delivery program further accelerates time to engagement and vendor satisfaction. Webinfinity plans additional delivery blueprints in the future for other portal use cases.
  • Infinite Flexibility and Scalability to Grow Across the Ecosystem—Whether it's a small business looking to grow its partner program, or a large enterprise looking to unify experiences across partner, employee and customer ecosystems, the Webinfinity Engagement Automation Engine is designed to scale. The flexibility of the engine and its configuration and rules-based processes provide the ability to easily create new portals to serve additional user segments.

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