Stellent, Ltd., the London-based subsidiary of Stellent, Inc., a provider of content management solutions, has announced that Ras Al-Khaimah (RAK) - a member state of the United Arab Emirates - has gone live with a Stellent-powered egovernment portal, www.rak.ae, under the initiative of His Highness Sheikh Saud. The portal is designed to offer residents fast, easy, Web-based access to all government services, news and weather information, and facilities for handling transactions such as bill payments. Content can be accessed in Arabic or English.
The government portal team partnered with local systems integrator Microsystems to implement its Stellent-powered portal and help ensure all relevant content was included and accessible by visitors. The first phase of the deployment focused on providing information and links to government departments online, and integrating legacy content. The second phase, currently in progress, focuses on integrating more complex portal functionalities, such as search facilities, transactional capabilities, and interactivity within departmental areas of the portal.
Rak.ae was designed to be easily maintained by government staff. Two editors, one Arabic and one English, are employed to retain overall control of the portal's content. Two other staff members within the egovernment authority are also trained in the use of the technology to provide further resources if needed. The system was designed to be compatible with Microsoft Word so that smaller changes, such as minor additions or revisions, can be made by staff without requiring special training.