The 10 Most Social Media Savvy City Halls in America

Mar 29, 2012

A new study from the University of Illinois at Chicago (UIC) ranked the 75 largest cities in America by their government's social media acumen. More than six times as many big city governments reached citizens via Facebook in 2011 compared to 2009, while use of YouTube and Twitter grew fourfold and threefold, respectively, UIC's research indicates.

The university based their findings on "opportunities for citizen participation and information," according to a press release. These included hosting of open data portals; comments allowed on blogs and social networks; the extent to which online discussions concerned policy as well as city services; and information on officials, budgets, city council meetings and neighborhood issues.

Tied for first place are New York and Seattle. Following in descending order are Virginia Beach, Va.; Portland, Ore.; San Francisco; Kansas City, Mo.; Denver; Mesa, Ariz.; and Louisville, Ky. Ninth place held a three-way tie between Philadelphia; Long Beach, Calif.; and Sacramento, Calif., with San Jose coming in at No. 10. Chicago ranked at No. 17, tied with Minneapolis, Minn., and San Diego.