SilkRoad Introduces Audio/Video Chat Solution

Sep 14, 2004


SilkRoad technology, inc., a provider of content management and collaboration software, has announced the launch of a full-fledged audio and video conferencing extension to its ChatBlazer chat/instant messaging product suite and a new line of plug-in options that are designed to enhance customers' Web-enabled chat experiences.

The ChatBlazer Stream AV edition gives users the added ability to perform and participate in visual Web casts while conducting live chats. This feature, available as a plug-in module, offers a vast range of business benefits for small and large organizations looking to provide enhanced collaborative solutions that reach a wide array of targets. Employing Macromedia Flash technology, ChatBlazer Stream AV is intended to allow almost anyone to access streaming audio and video without requiring large downloads of third-party applications. It also enables users to engage in one-to-one private chats in a separate window; broadcast information in an elearning, newscasting, or financial live-casting environment; and conduct group-based discussions. ChatBlazer Stream AV's enterprise-class power gives customers the ability to participate in multiple AV-type rooms - a broadcast in one window, a group discussion in another - while also maintaining simultaneous chat threads in text format.

SilkRoad enterprise chat customers can also use a series of new plug-in technologies that were developed to expand capabilities in the chat room environment. The HOTClient XChange, the company's plug-in site for its Java client, will offer a library of plug-ins, starting with canned message, news feed, and game options. The Advanced Canned Message plug-in allows chat users to create their own custom messages and store them into their own private repositories. Chat users can display any of the pre-stored messages. They can create variables as well that can form part of the pre-stored message. The RSS Feed plug-in gives a chat user the ability to display RSS news feeds from Web sites that support RSS protocol. The plug-in allows users to display the news as a scrolling ticker and control the speed of the ticker. SilkRoad technology also has introduced a Windows IM client that has the same features as the company's Java IM client, but does not require the user to access the Web to start an IM session.