Sigma-Aldrich Selects FileNet WCM

Mar 11, 2003


Sigma-Aldrich Corporation, a life science and technology company, has chosen FileNet Corporation to enhance the ecommerce capabilities of its multiple Web sites with the deployment of automated Web content creation and management processes using FileNet Web Content Management (WCM). Implemented by FileNet's Professional Services teams in June 2002, the FileNet ECM solution at Sigma-Aldrich is designed to streamline the centralized management of content throughout the company's global locations. (Sigma-Aldrich uses multiple Web sites to support five brands, Sigma, Aldrich, Fluka, Supelco and Riedel-deHaën, in numerous markets and geographical locations). Content can now be individually targeted to each of the company's five brands and multiple market segments, using only one centralized system for content management, ecommerce, catalog infrastructure, search engine, and navigation, while maintaining consistency. The security features of FileNet WCM allow management at the company's St. Louis, Missouri headquarters to retain control of the common architecture and consistent look and feel of Sigma-Aldrich's Web presence, while giving content creators the freedom and flexibility to manage the content in a template environment. Content creators at Sigma-Aldrich offices use the FileNet WCM system on a daily basis to contribute to and manage approximately 18,000 static pages throughout multiple Sigma-Aldrich Web sites. FileNet WCM allows Sigma-Aldrich's customers to make informed purchase decisions through the convenience of browsing more than 200,000 products in the online catalog, which results in the placement of more than 70,000 online orders per month. FileNet WCM does not require end-users to have special technical knowledge or training, Sigma-Aldrich content creators can access the templates of the FileNet WCM system in a password-protected area on the Sigma-Aldrich corporate Web site to contribute or update content within minutes.

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