San Diego Blood Bank Extends Open Text Solution

May 31, 2005

Open Text Corporation, a provider of Enterprise Content Management (ECM) software, said that the San Diego Blood Bank will extend its Livelink ECM solution to improve information access and blood ordering processes, and to help meet regulatory requirements.

The solution will provide a central Web content management platform for the organization's Web site, and will also manage a planned intranet/extranet that will serve the more than 50 area hospitals that depend on the San Diego Blood Bank. The intranet/extranet will give hospitals information on blood supplies and automate blood orders, utilizing workflows and document management capabilities.

A key requirement for the San Diego Blood Bank is having one content repository to help ensure accurate information and timely updates to Web content, whether it's published to its site or the intranet/extranet. This is critical to meeting regulations on issues such as providing current information on blood donor requirements. The blood bank's new solution will build on its existing Livelink system, which manages documents in accordance with the U.S. Food & Drug Administration's 21 CFR Part 11 regulations for the collection, manaement and distribution of blood.