Salesforce.com, a provider of Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) and Google expanded their alliance to introduce Salesforce for Google Apps. The combination of the Google Apps suite of productivity applications and the Salesforce suite of customer relationship management (CRM) applications is meant to enable businesses to communicate and collaborate without any hardware or software to download, install, or maintain. Salesforce for Google Apps also leverages the Force.com Platform and Google's open APIs, opening up development opportunities for developers and partners.
Salesforce for Google Apps is a combination of applications for business productivity (email, calendaring, documents, spreadsheets, presentations, instant messaging) and CRM (sales, marketing, service and support, partners) that allows business professionals to communicate, collaborate, and work together in real time over the web. Salesforce for Google Apps includes: Salesforce and Gmail; Salesforce and Google Docs; Salesforce and Google Talk; and Salesforce and Google Calendar.