Research Finds Content Management Apps Return $6.12 on the Dollar

Jan 18, 2012


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Nucleus Research found that electronic content management (ECM) applications have an average ROI of $6.12 for every dollar spent. Nucleus' case study audits indicate that increased competition and more cost-effective cloud options are driving down software prices and deployment costs. Nucleus also determined that second and third-generation content management investments deliver increasing ROI through more streamlined processes and greater productivity.

According to the research, 62% of all returns came from direct benefits such as reduced paper or avoidance of staff or service bureau costs; the remaining 38% of returns came from indirect benefits, such as productivity. Nucleus maintains that document digitization and the increasing adoption of ECM solutions will prompt more companies to invest in content management applications.

(www.nucleusresearch.com)