Redbox Instant Shutdown

Oct 07, 2014


A notice posted on Redbox Instant's site gave users little warning that the service would end on October 7. The notice was short on details, but got the point across:

"Thank you for being a part of Redbox Instant by Verizon. Please be aware that the service will be shut down on Tuesday, October 7, 2014, at 11:59 p.m. Pacific Time.

Information on applicable refunds will be emailed to current customers and posted here on October 10.

In the meantime, you may continue to stream movies and use your Redbox kiosk credits until Tuesday, October 7 at 11:59 p.m. Pacific Time.

We apologize for any inconvenience and we thank you for the opportunity to entertain you.

Sincerely, 
The Redbox Instant by Verizon Team"

Gigaom reports that new sign-ups had been disabled for three months due to a credit-card fraud issue. This resulted in new customers being shut out, as well as problem for existing customers whose cards had expired and could not update their payment information.

The shutdown has been rumored since last week, but was not a total surprise. The service never gained traction, despite the growing number of connected devices in homes. A smaller catalog than most of its competition led to disappointing subscriber numbers.

(redbox.com)


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