Portal Software Buyers Must Invest Heavily to Create Usable Interfaces, According to Report

Oct 13, 2006


Enterprise portal software customers must invest substantial resources to create usable and accessible user interfaces, according to the latest semi-annual release of the "Enterprise Portals Report" from independent analyst firm, CMS Watch.

According to the report, portal vendors such as BEA, IBM, JBoss, Microsoft, and SAP are investing heavily in AJAX-based interfaces, but buyers find that "super user" screens still predominate. Getting adequate value from the portal experience typically requires substantial training and technical acumen. The Enterprise Portals Report was released by CMS Watch, an independent analyst firm that evaluates content technologies and strategies for prospective solutions buyers. Other Report findings include: IBM's WebSphere Portal product is under pressure from Microsoft on the departmental side, as well as other Java-based offerings at the enterprise tier. However, IBM has reworked its product UI with a more accessible interface; Microsoft portal customers are presently engaged in a potentially expensive waiting game: enterprises deploying the Microsoft SharePoint Portal Server 2003 face a massive upgrade to the much delayed MOSS 2007; and Oracle will shortly join BEA as an infrastructure vendor with multiple enterprise portal offerings.

The 2nd Edition of the Enterprise Portals Report provides 8- to 16-page comparative product surveys of 15 enterprise portal products as well as information about 6 other packages across 3 product categories. The Report is available for purchase online from CMS Watch.