Open Text Extends Collaboration in Livelink; Brinker Chooses Open Text

Nov 07, 2003


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Open Text Corporation, provider of Livelink collaboration and content management software for the enterprise, is introducing new Livelink features designed to make collaboration easier, improve best practices, and help project teams be more productive. The enhancements, introduced as part of Livelink 9.2, include expanded capabilities for team workspaces and a new interface developed from customer research on usability. Open Text is also introducing a new tool that lets communities of users share content with a single click and add information to the Livelink repository.

The new workspace features are designed to help companies advance best practices for projects, and to help teams organize their efforts quickly. Improved workspace templating allows customers to design detailed templates for different types of projects.  Templating allows customers to assign standard components, content and structures to workspaces based on the type of project or team using the workspace. For example, a company can create a workspace template for product launches and define the structure, content, tasks, deliverables and other materials needed in the workspace. The workspace template can then be used as the standard for product launch teams across the company.  Open Text has also added a project overview page, which includes a status indicator to give users a quick update on the team's progress, and new icon bars for quick navigation within a workspace.

Open Text is also offering a new, optional feature called Livelink Companion, which is designed to increase the information flow among communities of people in Livelink.  With one click, Livelink Companion lets users harvest and share information with others, as well as add information to Livelink to enhance its value as a knowledge repository.  Once loaded, Livelink Companion adds a toolbar to the user's Web browser and an application link that sits in the Windows system tray. Through a Livelink Companion window, users can, for example, send a URL to colleagues, including a description, comments and rating, or access industry or competitive news feeds to stay on top of the latest events. Users can also add a URL to Livelink with a single click or add information to the Livelink repository by dragging and dropping items onto a designated icon that appears on the user's desktop. Users can also perform searches directly from the Livelink Companion toolbar, and search within Livelink or submit queries to personal or administrator-specified search engines, such as Yahoo! or Google.

Open Text has also announced that Brinker International, Inc. has selected Livelink for Web Publishing to support its various restaurant chain concepts across the organization. After researching and evaluating several technology solutions, Brinker selected Livelink for Web Publishing to provide internal users with real-time access to business information. Brinker is a casual dining restaurant company that opened 129 new restaurants over the past year. Brinker's portfolio includes more than 1,400 restaurants under the names Chili's Grill & Bar, Romano's Macaroni Grill, On The Border Mexican Grill & Cantina, Maggiano's Little Italy, Cozymel's Coastal Mexican Grill, Corner Bakery Cafe, Big Bowl Asian Kitchen, and Rockfish Seafood Grill.