Open Text Delivers Content Management to Giant Eagle

Sep 26, 2003

Open Text Corporation, provider of Livelink collaboration and content management software for the enterprise, has announced that Giant Eagle, Inc., Pittsburgh-based supermarket retailer, has selected Livelink and Livelink MeetingZone. Using Livelink as the foundation for its knowledge management strategy, Giant Eagle hopes to unite content management and collaboration to drive ROI, communities of practice, and compliance with U.S. Food and Drug Administration (FDA) guidelines. Giant Eagle is a food retailer and food distributor with 130 corporate and 84 independently owned and operated stores throughout western Pennsylvania, Ohio, north central West Virginia, and Maryland.

Livelink provides a central location for Giant Eagle to manage standard operating procedures and FDA compliance information to ensure that all procedures and policies are disseminated internally and carried out by all employees in accordance with FDA guidelines. Giant Eagle has populated Livelink with information regarding product promotions, policies and procedures, and departmental display layouts.

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