North American Companies are Investing in Big Data, ERP and IoT

Jun 20, 2017

IFS, a global enterprise applications company announced the findings of its Digital Change Survey that polled 750 decision makers in 16 countries, including more than 120 in North America, to assess the maturity of digital transformation in sectors such as manufacturing, oil and gas, aviation, construction and contracting, and service.

According to the IFS Digital Change Survey, organizations in North America are pursuing a digital transformation by upskilling existing talent (61%); investing in digital resources, technologies, and assets (46% percent); and through external recruitment of digital talent (nearly 39 percent).

Internal process efficiency is driving North American investment in Big Data, ERP and IoT

Identifying “internal process efficiency” as the number one driving force behind digital transformation, North American companies in all industries are looking to invest in the following areas:

  • Big data and analytics (46%)
  • Enterprise resource planning (41%)
  • Internet of Things (37%)

However, survey respondents in North America noted that the top barriers to digital transformation have been “aversion to change” (36%) and “security threats/concerns” (36%), followed by “lack of standard processes” (35%) and “legislation and compliance” (35%).

Service providers in North America anticipate challenges in modernizing, but they have a plan

Service providers in North America are fighting an uphill battle to modernize – with companies in the United States and Canada finding customer demand for self-service and collaboration tools (67%) and remote diagnostics/remote service providers (63%) a challenge.

According to 74% of North American survey respondents, recruiting, training, and retaining skilled technicians has been a key inhibitor to growing service revenue, as have inadequate or disconnected systems and processes (63%). In fact, 81% of North American survey respondents are “concerned” about the sustainability of their current cost model.