Nexidia, provider of the NEXminer Product Line solutions for audio-video search, intelligent mining, and productivity enhancement, has announced a partnership with NEC Corporation, a provider of Internet, broadband network, and enterprise business solutions. Under the terms of the agreement, NEC will serve as a partner and distributor of the NEXminer Product Line and will integrate the technology into its Call Center applications. In addition, Nexidia secured its first sale of the NEXminer Product Line in Japan, in which Nexidia will support NEC's introduction of its technology into the Japanese market using NEXminer's new Japanese language capabilities. NEXminer is designed to offer productivity enhancements through enabling the automation and optimization of major call center functions, such as: quality monitoring and compliance; agent evaluation, training and elearning; workflow management; marketing surveys and valuable market data generation; and transaction validation and processing.
Nexidia offers IT solutions in productivity that are intended to transform audio-video content into information and knowledge valuable to government agencies and commercial businesses such as call centers, financial services, regulated industries, media companies and portal service providers. Nexidia's open system, IT-compatible products index, search, mine, extract knowledge and manage audio-video contents. Available as either a turnkey or OEM products (or integrated with content management, enterprise portal, and digital asset management systems), Nexidia's solutions are engineered to meet the needs of government agencies and a number of vertical markets.