Mixed Messages in Email Archiving and Management

May 23, 2008

Email Archiving and Management (EAM) technologies archive the contents of mail servers into a centrally-managed repository. According to research released by CMS Watch, a vendor-independent analyst firm that evaluates content technologies, field experience suggests that successful deployments can yield a fast return on the investment. These findings come from Email Archiving and Management Report 2008. This report evaluates fourteen major EAM suppliers, based on technology research and customer interviews. The report also found global buyers of EAM are motivated by server and storage optimization of Exchange and Notes environments, and buyers maintain polarized views on Software as a Service (SaaS) approaches.