Medway Council has just completed a project to overhaul its Internet and Intranet site to comply with the Disability Discrimination Act and other government standards valued at 500,000-pounds. The site has also been registered with the Internet Content Rating Association (Icra.org), which gives Web sites a rating called PICS that is similar in concept to a PG rating on a video. Medway's new sites were built on the IXOS content management system (Obtree C4) and SQL databases.
Medway Council is a unitary authority, providing local government services for a quarter of a million people in Kent. The council Web site currently receives 1.8 million hits a month and contains more than 8,000 pages. The re-design aimed to improve site accessibility and usability for all members of the community, including those with disabilities. The project involved approximately 150 people and amounted to nine years of work managed by the PRojects IN Controlled Environments (PRINCE) version 2 methodology. The UK government standard for IT project management; PRINCE divides projects into stages in an effort to enable efficient control of resources and regular monitoring against objectives.