Madcap Software Launches Web 2.0-Enabled Madcap Feedback Server

Aug 28, 2007

MadCap Software, a provider of multi-channel content authoring, has launched the MadCap Feedback Server. With the Feedback Server, content development teams have a server-based feedback system that provides Web 2.0-enabled collaboration among team members and the readers of their documentation. Web 2.0 capabilities allow readers to comment blog-style directly in documentation, as well as rate different topics. At the same time, authors retain full control of which features are used and by whom. Additionally, the new Feedback Explorer, which is available both as part of the Flare interface and as a standalone application, lets content developers view and track all reader activity through a user-friendly interface.