LexisNexis Survey Shows Today’s Consumers Trust Traditional Media Most

Oct 03, 2006

LexisNexis U.S., a provider of information and services solutions, has issued the results of a nationwide survey that reveal the news sources that consumers trust the most. The findings show that when consumers are faced with major events that significantly affect their lives, such as a pandemic or an ominous hurricane, their trust mostly remains with traditional media, such as professional journalists at mainstream newspapers, magazines, television and radio, versus emerging media sources created by citizen journalists including Internet-only publications, blogs and podcasts.

Half of those surveyed said that they would turn to network television for immediate news information in such situations, while the next most popular source was the radio (42%). Findings show that approximately a third of consumers (37%) would use daily local newspapers or cable news or business networks (33%), and a quarter of those interviewed would rely on Internet sites of print and broadcast media. In contrast, emerging media like Internet user groups, blogs and chat rooms would be used by (6%) surveyed.

LexisNexis asked consumers which news sources they are more likely to trust for information about the news that interests them the most. On average, consumers are four to six times more likely to feel that traditional media is more trustworthy than emerging news sources for news they feel is most interesting.

Traditional news is defined as professional journalists at well-established, popular and mainstream newspapers, magazines, television, radio, etc (and their Internet sites). Emerging or non-traditional news is defined as citizen journalists, pundits and organizations who create alternative or Internet-only publications, blogs and podcasts, often with a personal or particular point of view.

More than 1,500 Americans between the ages of 25-64 were surveyed. These respondents were separated in to two groups, business professionals and consumers. 333 of the 1,500 respondents were defined as business professionals in executive- or management-level jobs. The remaining 1,167 were defined as consumers. The accuracy rate of the survey is +/- 2.5 to 3.5 percent margin of error at 95 percent confidence for total sample of 1,167 completed consumer interviews. Among demographic, behavioral and attitudinal sub-groups, the accuracy rate is +/- 4 to 5 percent margin of error at 95 percent confidence.