KnowNow has announced two updates to its recently launched eLerts product. KnowNow eLerts will support Mozilla Firefox and is adding a Windows Deskbar to its capabilities. Users can receive instant notifications of relevant content even when their browser is closed.
By adding an application tray-based Deskbar to the KnowNow eLerts solution, users can be notified about changes in information as soon as it happens, regardless of what application they're in at the time. KnowNow eLerts delivers various forms of relevant information to users, RSS or non-RSS, from transactions to CRM data, as soon as it changes. It can come from anywhere on the Internet, a blog or even a secure internal enterprise system. Firefox support and the addition of Deskbar to the KnowNow eLerts solution will be available for download by the end of December.