Kinko's Deploys Centra Web Collaboration Application

Feb 14, 2003


Kinko's, a provider of document solutions and business services, has deployed Centra Software, Inc.'s enterprise Web collaboration application to deliver real-time technical training to employees nationwide. With the full deployment completed last fall, Kinko's has adopted Centra as part of its company-wide blended learning program created to increase employee productivity, reduce time-to-market for training and manage costs. During a pilot program earlier this year, Kinko's used Centra to deliver product training and software application training to its branch managers. Kinko's was able to quickly deliver six courses to 170 managers throughout the country while saving an estimated 75% in travel-related training costs. Centra's enterprise application provides collaboration solutions for sales, marketing, human resources, information technology, and other departments across the enterprise that need to take advantage of more efficient and cost-effective business communication over the Web. CentraOne brings together voice, video, data, and graphics in interfaces for Web conferencing, meetings, and virtual classrooms that can be deployed onsite or accessed through a secure ASP.  Centra is designed to integrate with existing infrastructure to help organizations align enterprise IT strategies with business processes to enhance productivity, lower costs, and drive revenue. Centra's solutions are available in 13 language editions and in 29 countries worldwide.