Basis Technology, a provider of software for multilingual text mining and information retrieval, has announced that InQuira, a provider of automated self-service platforms, will incorporate Basis Technology's Rosette Language Analyzers into its multi-channel InQuira 6.5 platform. The move is intended to help InQuira to expand its multinational customer base by providing search capabilities in Japanese, French, Italian, German, and Spanish.
The InQuira Self-Service Platform features advanced search and navigation technology based on natural language queries. This tool provides businesses insight into why customers and prospects are visiting the Web site, what they are trying to achieve and how successful they were at meeting their intentions. By integrating Basis Technology's Rosette Language Analyzers, InQuira plans to provide multi-national companies with the ability to enable customers to more easily and accurately obtain answers to questions and find products and services in the language of their choice.
Basis Technology's Rosette Language Analyzers offer linguistic analysis of European, Asian, and Arabic languages. By incorporating a knowledge of the nuances of a specific language, each analyzer offers high performance text analysis that enables reliable, accurate search results. The analyzers are part of the Rosette Platform, which includes technologies for entity extraction, Unicode compliance, language identification, and multilingual search.