InQuira, Inc., a provider of Web self-service and enterprise search software, has closed a round of funding for $9.25 million. Sutter Hill Ventures of Palo Alto, CA led the funding round, with Jim White, Managing Director at Sutter Hill, joining the InQuira board. Existing investors Partech International, Walden International, and Bank of America also participated in this round. InQuira plans to use the new funding to grow its sales and marketing programs and to expand geographically.
InQuira's software applications combine natural language processing and automated information retrieval technology in an effort to enable customers and customer service representatives to get precise answers to specific questions via a company's Web site. Companies using InQuira's software include Fidelity Investments, Bank of America, BEA Systems, Network Appliance, General Electric, AT&T, Computer Services, Inc., Charter One Bank, Hamilton Sundstrand, and Yahoo!.